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- Tasks: Engage with clients, qualify leads, and support the sales process in a dynamic environment.
- Company: Join a fast-growing corporate real estate company based in vibrant Central London.
- Benefits: Enjoy a £30k salary, 25 days leave, gym access, and exciting company socials.
- Why this job: Perfect for those who love people, problem-solving, and want to grow in a sales-focused role.
- Qualifications: Experience in customer service or lead qualifying roles; strong communication and relationship-building skills required.
- Other info: Work in stunning offices with unlimited career progression opportunities.
The predicted salary is between 24000 - 42000 £ per year.
We’re on the hunt for a dynamic, proactive and inquisitive Client Qualifying Lead, with exceptional customer service skills and excellent communication skills/interpersonal capabilities, to join a fast-paced, rapid-growth organisation based in Central London. This role would suit a tenacious, confident and approachable individual who can think on their feet, use their initiative and build immediate rapport with clients over the phone. You will love people interaction, ascertaining needs and solving problems and will thrive in a client-focused environment where you follow up warm leads, qualifying them in order to support the sales process.
Whilst this isn’t a ‘sales’ role, it does require a sales mentality, an eagerness to succeed and the desire to offer an exceptional service to prospect clients; it is perfect for someone who has had experience in customer service/client servicing roles, who is looking to progress their career in a sales environment. The long-term prospects in this organisation are unlimited - success in this role will offer the potential to grow further in the role, the team or in internal career moves.
What’s on offer? Our client is offering a competitive starting salary of £30k, 25 days annual leave plus BH, enhanced pension scheme, an onsite gym and employee assistance programme, company socials, STL and more. This role is based in stunning offices in the City.
Key responsibilities as the Sales Qualifying Lead will include:
- Qualifying warm inbound leads
- Researching leads as required
- Proactive outreach to prospective clients
- Ascertaining initial needs and requirements
- Building instant rapport with prospects
- Representing the company in all communications
- Maintaining and managing enquiry pipelines using Salesforce
- Maintaining accurate records
What we’re looking for:
- Demonstrable success in similar phone-based customer service, client support or lead qualifying roles, ideally within property/real estate, serviced offices, B2B or corporate hospitality
- Excellent communication skills and the ability to liaise professionally and successfully at all levels
- Business savvy, results-driven and hungry for success
- Passionate about meeting and exceeding targets
- Highly skilled at building and maintaining effective business relationships
- Adaptable and resilient, you will thrive in a fast-paced, dynamic and challenging environment
- Good research skills
- Self-motivated and proactive
- IT literate with strong MS office skills and experience using CRM tools (Salesforce experience beneficial)
Interested in this fast-paced Client/Sales Qualifying Lead opportunity? If this role is of interest to you and you have the skills and experience we’re looking for, we’d love to hear from you! Please ensure your CV showcases your capabilities and submit it ASAP.
Customer Service / Sales Qualifying Lead employer: Carousel Consultancy
Contact Detail:
Carousel Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service / Sales Qualifying Lead
✨Tip Number 1
Familiarise yourself with the corporate real estate sector. Understanding the nuances of serviced offices and B2B interactions will help you engage more effectively with potential clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills by role-playing common customer service scenarios. This will prepare you to build rapport quickly and handle inquiries confidently, which is crucial for the Sales Qualifying Lead position.
✨Tip Number 3
Network with professionals in the property and real estate industry. Attend relevant events or join online forums to connect with others in the field, as this can lead to valuable insights and potential referrals.
✨Tip Number 4
Get comfortable with Salesforce or similar CRM tools. Familiarity with these systems will not only enhance your efficiency but also show your proactive approach to managing leads and maintaining accurate records.
We think you need these skills to ace Customer Service / Sales Qualifying Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the role of a Sales Qualifying Lead. Emphasise your communication skills, ability to build rapport, and any experience in lead qualifying or sales environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences where you've successfully qualified leads or provided exceptional customer service, and explain how these experiences make you a great fit for the position.
Highlight Relevant Skills: In your application, be sure to mention your research skills, adaptability, and proficiency with CRM tools like Salesforce. These are key attributes the company is looking for, so make them stand out in your application.
Showcase Your Results-Driven Attitude: Demonstrate your results-driven mindset by including examples of how you've met or exceeded targets in previous roles. This will show the employer that you have the right mentality for a fast-paced sales environment.
How to prepare for a job interview at Carousel Consultancy
✨Showcase Your Customer Service Skills
Since this role heavily relies on exceptional customer service, be prepared to share specific examples of how you've successfully handled client interactions in the past. Highlight your ability to build rapport and solve problems effectively.
✨Demonstrate Your Sales Mentality
Even though this isn't a direct sales role, having a sales mentality is crucial. Be ready to discuss how you approach qualifying leads and your eagerness to meet targets. Show that you're results-driven and passionate about success.
✨Research the Company and Industry
Familiarise yourself with the corporate real estate sector and the company's position within it. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the organisation.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and adaptability. Think of situations where you've had to think on your feet or manage multiple priorities, and be ready to explain your thought process.
