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- Tasks: Support clients with admin tasks, organise events, and maintain client records.
- Company: Join a world-class commercial hospitality organisation in Central London.
- Benefits: Enjoy a £25k starting salary, 25 days leave, wellness programmes, and career development.
- Why this job: Be part of a dynamic team providing exceptional service in a fast-paced environment.
- Qualifications: Some experience in client services or customer service is preferred; strong communication skills required.
- Other info: This is an office-based, entry-level role with opportunities for growth and social events.
We are on the hunt for a dynamic, personable and organised individual to undertake a Client Services Assistant role with our client, a world class commercial hospitality organisation based in Central London. The Client Services Assistant will join a fast-paced and client-focused team, where impeccable communication, organisation and administrative skills are required.
You will be someone who is extremely personable, professional and adaptable, who wishes to assist in providing a world class service to clients based in stunning offices. This is a front-facing position with extensive client liaison, so we’re looking for someone who enjoys interacting at all levels. You will provide exceptional support, being an extension of their business when required.
In a nutshell: We’re seeking a confident, personable, positive and proactive individual with exceptional standards of client/customer service, good administration skills, the ability to liaise/network at all levels and a desire to join a fast-paced client-centric organisation.
What’s on offer: This is a fantastic office-based, entry level opportunity to join a highly successful organisation that is renowned for the incredible service they provide their clients and the benefits and career progression they offer their employees. Our client is offering a competitive salary, 25 days annual leave (+ Bank Holidays), training and career development events, monthly departmental social events, wellness programmes, employee assistance program and more!
Key responsibilities as the Client Services Assistant will include:
- Administrative support to clients
- Organising and hosting client events
- Maintaining databases and client records
- Conducting regular building checks to ensure the luxurious communal spaces are immaculate at all times
- Assisting in designing office spaces
- Liaising with clients and representing the brand
What we’re looking for:
- Whilst this is an entry-level role we are looking for some experience in a client services/customer service position or client-facing administration role, even if part time whilst studying
- Excellent communication skills (written and spoken) with the ability to liaise and build relationships at all levels
- Highly organised nature with strong attention to detail and confident problem solving skills
- Good IT literacy including MS Office
- Adaptable and able to work in a flexible, fast-paced and ever-changing environment
- Proactive, personable team player
- Impeccable standards of customer service and the desire to join an organisation that is recognised as a leader in providing world class levels of service
- Pride in own appearance and comfortable wearing business attire
- Happy in an office based role
If this sounds like the role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting ‘CP- Client Services Assistant - London.
Client Services Assistant employer: Carousel Consultancy
Contact Detail:
Carousel Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Assistant
✨Tip Number 1
Make sure to research the company thoroughly before your interview. Understand their values, mission, and the type of clients they serve. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Since this role requires impeccable communication, being able to articulate your thoughts clearly and confidently will set you apart during the interview.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your organisational skills and ability to work in a fast-paced environment. Think of specific situations where you successfully managed multiple tasks or resolved client issues.
✨Tip Number 4
Dress appropriately for the interview, reflecting the professional standards of the company. First impressions matter, and showing that you take pride in your appearance will align with the company's emphasis on impeccable service.
We think you need these skills to ace Client Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services or customer service roles. Emphasise your communication skills and any administrative tasks you've handled, as these are key for the Client Services Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and express your desire to work in a fast-paced, client-focused environment.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and IT literacy, particularly with MS Office. These skills are crucial for the role and should be evident in both your CV and cover letter.
Follow Application Instructions: Ensure you include all requested information in your application, such as quoting the job reference 'CP- Client Services Assistant - London'. This shows attention to detail and respect for the application process.
How to prepare for a job interview at Carousel Consultancy
✨Show Your Personable Side
As this role requires extensive client interaction, make sure to showcase your friendly and approachable personality during the interview. Share examples of how you've successfully built relationships in previous roles or experiences.
✨Demonstrate Organisational Skills
Highlight your ability to stay organised and manage multiple tasks effectively. You could discuss specific tools or methods you use to keep track of your responsibilities, especially in a fast-paced environment.
✨Communicate Clearly
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently. Be prepared to answer questions about your communication style and provide examples of how you've handled client interactions in the past.
✨Dress the Part
Since the role involves representing a prestigious brand, ensure you dress professionally for the interview. This not only shows respect for the company but also reflects your understanding of the business environment you'll be working in.
