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- Tasks: Lead a dynamic team in delivering exceptional client service at a prestigious corporate hospitality venue.
- Company: Join a world-class, 5* corporate hospitality provider in Central London.
- Benefits: Competitive salary, bonuses, team outings, and discounts with luxury brands.
- Why this job: Make a real impact in a luxury environment while advancing your career.
- Qualifications: Experience in 5* hospitality or luxury brands and strong leadership skills required.
- Other info: Immediate start available with genuine progression opportunities.
The predicted salary is between 30000 - 38000 £ per year.
Fantastic opportunity for the right individual with 5* hospitality, luxury brand or real estate experience. Supervisory / Team Leader experience is essential. This is a Monday to Friday role based in stunning offices in Central London.
We have a fantastic opportunity for a driven and service-led individual, with exceptional standards of customer service and experience as a Team Leader / Supervisor in a client-facing role, to join a world-class, 5* corporate hospitality provider.
The Corporate Reception / Client Services Team Leader will support the Business Centre Manager, ensuring a high standard of service is provided to clients at all times. Ideally, you will have worked in a 5* hospitality, luxury brand or real estate environment.
Key responsibilities:
- Assisting the Business Centre Manager in the day-to-day running of the 5* building
- Ensuring exceptional customer service is provided to all clients at all times
- Dealing with any client queries and attending client meetings if needed
- Inspiring, motivating and leading your Reception / Front of House team
- Taking a hands-on approach, undertaking team duties as needed
- Taking on Business Centre Manager responsibilities in their absence
- Maintaining the safety of the building and ensuring the facilities management of the building is maintained and continually updated
- Assisting in the recruitment of team members
- Conducting daily walk rounds to ensure every aspect of the building is to the highest standards
- Assisting the Finance Department as needed
What we’re looking for:
- Impeccable standards of customer service and the desire to join an organisation that is recognised as a leader in providing world-class levels of client service
- Experience in a 5* service, luxury retail/brand or real estate environment is desired
- Highly organised nature
- Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way
- Ability to build strong relationships at all levels of the business
- Demonstrable supportive and nurturing leadership qualities
- Proactive problem-solving skills and excellent attention to detail and accuracy
- Well presented, professional and motivated
- Available imminently and able to commit to a Temp to Perm opportunity
If this sounds like the role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP.
Corporate Reception / Client Services Team Leader in London employer: Carousel Consultancy Ltd
Contact Detail:
Carousel Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Reception / Client Services Team Leader in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and client services sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they deliver 5* service. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership skills! Be ready to discuss how you've motivated and inspired teams in the past. Use specific examples to demonstrate your ability to nurture talent and maintain high standards of customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Corporate Reception / Client Services Team Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your supervisory experience and any roles in 5* hospitality or luxury brands to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Corporate Reception / Client Services Team Leader role. Share specific examples of how you've provided exceptional customer service in the past.
Show Off Your Leadership Skills: We’re looking for someone who can inspire and motivate a team. In your application, mention any leadership roles you've held and how you’ve successfully managed a team in a client-facing environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Carousel Consultancy Ltd
✨Know Your 5* Service Standards
Before the interview, brush up on what exceptional customer service looks like in a 5* environment. Be ready to share examples from your past experiences that demonstrate your understanding of luxury service and how you’ve implemented these standards in your previous roles.
✨Showcase Your Leadership Skills
As a Team Leader, it’s crucial to highlight your supervisory experience. Prepare specific examples of how you've motivated and inspired your team in the past. Think about challenges you faced and how you overcame them while maintaining high morale and performance.
✨Demonstrate Problem-Solving Abilities
In this role, you'll need to handle client queries and operational issues. Be prepared to discuss situations where you successfully resolved problems, showcasing your proactive approach and attention to detail. This will show your potential employer that you can think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or future projects. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.