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For Companies At a Glance
- Tasks: Manage client onboarding and ensure a seamless implementation process.
- Company: Join a rapidly growing FinTech startup making waves in the industry.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for growth.
- Why this job: Be a key player in client success and work in a dynamic environment.
- Qualifications: Experience in implementation roles and excellent communication skills required.
- Other info: Ideal for ambitious individuals looking to thrive in a fast-paced setting.
The predicted salary is between 56000 - 84000 £ per year.
We have an incredible opportunity for an experienced Implementation Specialist / Lead, ideally with a FinTech background and exceptional communication and interpersonal skills, to join a fantastic startup on a hybrid working basis as soon as possible.
The Opportunity:
This is the perfect opportunity to join an immediately successful fintech startup, in a crucial role that is intrinsic to ensuring ongoing success. The Implementation Specialist will be a key player in launching and retaining relationships with clients, so we're looking for a highly motivated, detail-oriented individual with excellent communication capabilities and experience in client onboarding, SaaS implementation support, project delivery and process improvement procedures.
Key responsibilities as the Implementation Specialist will include:
- Managing the implementation processes, ensuring a seamless, positive onboarding process for new clients
- Acting as the primary point of contact for new and existing clients
- Continuously supporting clients to ensure they maximise all of the platform’s benefits
- Guiding clients through setup and integrations
- Working proactively with the IT team to handle any technical issues
- Ensuring an excellent client experience is provided at all times
- Growing and developing with the role as the company expands
What we’re looking for:
- Demonstrable experience working in similar implementation roles
- Experience implementing enterprise level systems such as SAP, Kyriba, Oracle Risk, FIS etc.
- Experience in FinTech is highly advantageous
- Experience working in client facing roles
- Impeccable communication skills with the ability to liaise professionally and confidently at all levels
- Experience in IT Support or Software Development
- A proactive problem-solving mentality
- Ability to work independently and as part of a team
- Good business acumen with an entrepreneurial spirit
- Ability and desire to work in a fast-paced, rapid-growth environment
- Highly ambitious, driven and focused
Interested in this fantastic opportunity? If this role is of interest to you and you have the enterprise experience and sales skills we’re looking for, we’d love to hear from you! Please could you submit your CV as soon as possible.
Implementation Specialist - FinTech employer: Carousel Consultancy Ltd
Contact Detail:
Carousel Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist - FinTech
✨Tip Number 1
Familiarise yourself with the specific FinTech tools and platforms mentioned in the job description, such as SAP or Oracle Risk. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the industry.
✨Tip Number 2
Network with current or former Implementation Specialists in the FinTech sector. Engaging with professionals on platforms like LinkedIn can provide insights into the role and may even lead to referrals, increasing your chances of landing an interview.
✨Tip Number 3
Prepare to discuss your experience in client onboarding and project delivery in detail. Be ready to share specific examples of how you've successfully managed implementations and improved processes in previous roles.
✨Tip Number 4
Showcase your problem-solving skills by preparing for scenario-based questions. Think of challenges you've faced in past roles and how you overcame them, particularly in a fast-paced environment, as this aligns with the company's growth ambitions.
We think you need these skills to ace Implementation Specialist - FinTech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in implementation roles, particularly within FinTech. Emphasise your skills in client onboarding, SaaS implementation, and any enterprise-level systems you've worked with.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're passionate about the role. Mention specific experiences that demonstrate your ability to manage client relationships and solve problems proactively.
Highlight Key Skills: In your application, clearly outline your impeccable communication skills and your experience in IT support or software development. These are crucial for the Implementation Specialist role, so make them stand out.
Show Enthusiasm for the Company: Research the startup and express your enthusiasm for their mission and growth. Mention how you can contribute to their success and align with their entrepreneurial spirit in your application.
How to prepare for a job interview at Carousel Consultancy Ltd
✨Showcase Your FinTech Knowledge
Make sure to brush up on the latest trends and technologies in the FinTech space. Being able to discuss recent developments or innovations will demonstrate your passion for the industry and your ability to engage with clients effectively.
✨Highlight Your Communication Skills
Since this role requires exceptional communication abilities, prepare examples of how you've successfully managed client relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've encountered challenges during implementation processes. Highlight your proactive approach to problem-solving and how you collaborated with teams to find solutions.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company's growth plans, team dynamics, and the tools they use for implementation. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
