Hospitality Manager

Carousel Consultancy Ltd provided pay range

This range is provided by Carousel Consultancy Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Team Leader, Supervisor – 5* Corporate Hospitality – Central London – up to £38k (dependent on experience) + great benefits

• Fantastic opportunity for the right individual
• 5* hospitality or luxury brand experience is desired
• Proactive with a ‘will do’ attitude
• Incredible company
• Stunning offices
• Genuine progression / career opportunities
• c£38k (dependent on experience)

We have a incredible opportunity for a driven and service led individual, with exceptional standards of customer service with at least two years’ experience as a Team Leader / Supervisor in a client-facing role, to join a world class, 5* corporate hospitality provider based in Central London.

The Front of House Team Leader / Assistant Business Manager will support the business centre’s Business Manager, ensuring a high standard of service is provided to clients at all times.

Ideally, you will have worked in a 5* hospitality or luxury brand environment including hotels. Your professional, driven and client focused nature, the ability to supervise, nurture and motivate a team and experience in an operational or 5* customer service based role, is what we’re looking for.

What’s on offer?

Genuine career progression, competitive salary, generous and target achievable bonuses, Employee Assistance Programme, annual weekend getaway, monthly team nights out, discounts with luxury brands across London, STL and more!

Key responsibilities as the Team Leader / Assistant Business Manager include:

• Assisting the Business Manager in the day-to-day running of the building
• Ensuring exceptional customer service is provided to all clients at all times
• Dealing with any client queries and attending client meetings if needed
• Inspiring, motivating and leading your team
• Taking a hands-on approach, undertaking team duties as needed
• Taking on Business Manager responsibilities in their absence
• Maintaining the safety of the building and ensuring the facilities management of the building is maintained and continually updated
• Assisting in the recruitment of team members
• Conducting daily walk rounds to ensure every aspect of the building is to the highest standards
• Assisting the Finance Department as needed

What we’re looking for:

• Impeccable standards of customer service and the desire to join an organisation that is recognised as a leader in providing world class levels of service
• Experience in a 5* service or luxury retail/brand role is essential
• Ability to work in a high pressurised, fast paced and ever-changing environment
• You must be able to multi-task and prioritise
• Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way
• Ability to build strong relationships at all levels of the business
• Demonstrable supportive and nurturing leadership qualities
• Proactive problem-solving skills and excellent attention to detail and accuracy
• Well presented, professional and motivated

Interested?

If this sounds like the role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting ‘CP – Assistant Business Manager – 5* Corporate Hospitality’

Seniority level

• Associate

Employment type

• Full-time

Job function

• General Business, Customer Service, and Management

Industries

• Hospitality