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- Tasks: Manage client services and coordinate fabulous in-house events in a vibrant office.
- Company: Join a dynamic organisation in Central London that values ambition and growth.
- Benefits: Competitive salary, bonus scheme, and opportunities for professional development.
- Why this job: Lead a passionate team and build strong relationships while making a real impact.
- Qualifications: Experience in client-facing roles and event coordination with strong leadership skills.
- Other info: Fast-paced environment with excellent career growth opportunities.
The predicted salary is between 34000 - 51000 £ per year.
Individuals who can help drive the business forward, who have inspirational management and leadership skills and who thrive when building excellent business relationships with clients.
The successful candidate will join a vivacious organisation, with sites around Central London. Our client recognises and rewards their employees; they identify and admire ambition and are committed to providing opportunities for professional development and career growth.
Key responsibilities as the Client Liaison Centre Manager will include:
- Client services management - ensuring exceptional standards of service are delivered at all times and that the high standards of the centre are continually maintained.
- Undertaking extensive client communication and interaction, ensuring client onboarding and off-boarding processes are seamless.
- Facilities management.
- Coordinating fabulous in-house events for clients (lunches, drinks receptions, themed events and meetings etc).
- Leading and inspiring your team.
- Proactive problem solving - resolving issues with speed, empathy, professionalism and decisiveness.
- Ensuring operational efficiency - undertaking regular building checks to ensure the centre is as it should be at all times.
- Maintaining the safety of the building, ensuring the FM is covered and continually updated and that Health and Safety regulations are adhered to and records maintained.
- Attending regular operational meetings and reporting to Ops Director on site performance and operational matters.
What we’re looking for:
- Previous experience in similar operational roles in service-led operations role in a client facing environment.
- Demonstrable interest and experience in coordinating events.
- Ability to build strong relationships at all levels of the business acting as an intermediary between departments when needed.
- Exceptional standards of customer service.
- Experience with facilities coordination/management is advantageous.
- Good leadership qualities.
- Ability to work in a fast-paced and business focused environment.
- Highly organised nature.
- Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way.
- Proactive problem solving skills and excellent attention to detail and accuracy.
- Professional and motivated with corporate presentation and pride in own appearance.
- Ability to deal with any building issues or emergencies, if they arise.
If this sounds like the perfect role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting ‘CP - Client Liaison Centre Manager - London’.
Client Liaison Centre Manager with Events employer: Carousel Consultancy Ltd
Contact Detail:
Carousel Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Centre Manager with Events
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for client relations and events shine through. Be yourself and share your ideas on how to enhance client experiences.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our amazing team.
We think you need these skills to ace Client Liaison Centre Manager with Events
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your previous roles in client services and event coordination to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this role. Share specific examples of how you've built strong client relationships or coordinated successful events in the past.
Show Off Your Leadership Skills: We want to see your leadership qualities shine through! Mention any experience you have in managing teams or leading projects, as this is key for the Client Liaison Centre Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process quickly. We can’t wait to hear from you!
How to prepare for a job interview at Carousel Consultancy Ltd
✨Know Your Client Services Inside Out
Make sure you understand the ins and outs of client services management. Be ready to discuss how you've maintained high standards in previous roles and share specific examples of how you've ensured exceptional service delivery.
✨Show Off Your Event Coordination Skills
Prepare to talk about your experience with coordinating events. Think of a few standout events you've managed, and be ready to explain how you handled logistics, client interactions, and any challenges that arose.
✨Demonstrate Leadership Qualities
Be prepared to discuss your leadership style and how you've inspired teams in the past. Share examples of how you've motivated your team during busy periods or resolved conflicts effectively.
✨Problem Solving on the Spot
Think of a few scenarios where you've had to solve problems quickly and efficiently. During the interview, be ready to showcase your proactive approach and how you maintain professionalism under pressure.
