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- Tasks: Manage client services and coordinate fabulous in-house events in a luxurious setting.
- Company: Join a world-class corporate hospitality provider in Central London.
- Benefits: Competitive salary, bonus scheme, and opportunities for professional development.
- Why this job: Be the face of exceptional service and create memorable experiences for clients.
- Qualifications: Experience in client-facing roles and event coordination is essential.
- Other info: Dynamic environment with a focus on career growth and employee recognition.
The predicted salary is between 34000 - 51000 £ per year.
We are on the hunt for a highly organised, client focused individual, with exceptional communication skills and experience coordinating in-house client events, to join a world class corporate hospitality provider based in Central London, running one of their luxurious buildings as a Client Liaison Centre Manager.
The proactive professional will ensure that the company’s award-winning service is delivered to their clients, through extensive liaison with clients and producing fabulous in-house events for the clients to enjoy.
We’re looking for talented individuals who have operational experience in client facing roles; individuals who can help drive the business forward, who have inspirational management / leadership skills and who thrive when building excellent business relationships with clients.
The successful candidate will join a vivacious organisation, with sites around Central London. Our client recognises and rewards their employees; they identify and admire ambition and are committed to providing opportunities for professional development and career growth.
Key responsibilities as the Client Liaison Centre Manager will include:- Client services management - ensuring exceptional standards of service are delivered at all times and that the high standards of the centre are continually maintained
- Undertaking extensive client communication and interaction, ensuring client onboarding and off-boarding processes are seamless
- Facilities management
- Coordinating fabulous in-house events for clients (lunches, drinks receptions, themed events and meetings etc)
- Leading and inspiring your team
- Proactive problem solving - resolving issues with speed, empathy, professionalism and decisiveness
- Ensuring operational efficiency - undertaking regular building checks to ensure the centre is as it should be at all times
- Maintaining the safety of the building, ensuring the FM is covered and continually updated and that Health and Safety regulations are adhered to and records maintained
- Attending regular operational meetings and reporting to Ops Director on site performance and operational matters
- Previous experience in similar operational roles in service-led operations role in a client facing environment
- Demonstrable interest and experience in coordinating events
- Ability to build strong relationships at all levels of the business acting as an intermediary between departments when needed
- Exceptional standards of customer service
- Experience with facilities coordination/management is advantageous
- Good leadership qualities
- Ability to work in a fast-paced and business focused environment
- Highly organised nature
- Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way
- Proactive problem solving skills and excellent attention to detail and accuracy
- Professional and motivated with corporate presentation and pride in own appearance
- Ability to deal with any building issues or emergencies, if they arise
If this sounds like the perfect role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting ‘CP - Client Liaison Centre Manager - London’.
Client Liaison Centre Manager with Events in City of London employer: Carousel Consultancy Ltd
Contact Detail:
Carousel Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Centre Manager with Events in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your event coordination skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Client Liaison Centre Manager with Events in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your client-facing roles and any event coordination experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've delivered exceptional service or coordinated successful events in the past.
Show Off Your Communication Skills: Since communication is key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Carousel Consultancy Ltd
✨Know Your Client Focus
Make sure you understand the importance of client relationships in this role. Be ready to discuss your previous experiences in client-facing positions and how you've successfully built rapport with clients. Highlight specific examples where your communication skills made a difference.
✨Showcase Your Event Coordination Skills
Prepare to talk about your experience in coordinating events. Bring up any fabulous events you've organised, detailing your role in the planning and execution. This will demonstrate your ability to manage in-house events effectively, which is crucial for this position.
✨Demonstrate Leadership Qualities
Since this role involves leading a team, be prepared to share your leadership style and experiences. Discuss how you've inspired and motivated teams in the past, and how you handle challenges or conflicts within a team setting.
✨Be Proactive and Problem-Solving Minded
Think of examples where you've had to solve problems quickly and efficiently. The interviewers will want to see that you can handle issues with professionalism and decisiveness, so come armed with stories that showcase your proactive approach to problem-solving.
