At a Glance
- Tasks: Lead a vibrant store, drive sales, and create an amazing customer experience.
- Company: People-focused high-street retailer with strong values and a supportive culture.
- Benefits: Competitive salary, 15% discount, quarterly bonus, and real progression opportunities.
- Other info: Join a stable, expanding business for a long-term career.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Retail management experience and a customer-first mindset.
Location: Guildford
Salary: from £28,500 + 15% discount + quarterly bonus
Hours: 40 hours per week over 5 days (weekend working required)
About the role
We’re looking for a hands-on Store Manager to lead a busy high-street store specialising in cards, gifts and partyware. You’ll take ownership of your store, drive performance and create a brilliant experience for customers and your team. You’ll be the kind of manager who leads from the front, sets the tone on the shop floor and brings energy to every shift. It’s a great opportunity for an experienced Store Manager or a strong Assistant Manager ready for the next step. This is a hands-on retail leadership role where you’ll oversee day-to-day store operations, drive KPIs and lead a small team in a fast-paced high-street environment.
About the company
Join a people-focused high-street multi-product retailer. With strong values, loyal customers and a genuinely supportive culture, this is a business that puts people first. If you love retail, love developing others and want a role where your leadership truly makes an impact, this could be the perfect next step.
What you’ll do in your role as a Store Manager:
- Lead, coach and motivate your team
- Drive sales and achieve store targets
- Deliver great customer service
- Maintain high standards of merchandising, housekeeping and safety
- Recruit, train and develop your team
- Plan, delegate and prioritise effectively
- Ensure compliance with company procedures and cash handling
What you’ll bring to the role of Store Manager:
- Retail management experience (Assistant Manager or above)
- A customer-first mindset and strong commercial awareness
- Confident in leading and developing a team
- Ability to manage priorities in a fast-paced environment
- A positive, hands-on approach
- Experience managing people, coaching performance and driving commercial results in a retail environment
What you get in return:
- Real progression opportunities in a growing retail business
- A fantastic culture where people genuinely come first
- A stable, expanding business where you can build a long-term career
This role may be suitable for: Store Manager, Retail Manager, Retail Store Manager, Assistant Manager, Deputy Manager, Retail Assistant Manager, Team Leader or experienced Retail Supervisors looking for progression.
Please note: Applicants must have the legal right to work in the UK. Visa sponsorship is not available.
Store Manager in Guildford employer: Caroline Salt Recruitment Ltd
As a people-focused high-street multi-product retailer, this company offers an exceptional work environment in Crawley, where employees are valued and supported. With competitive benefits such as a company car, annual bonuses, and generous staff discounts, along with ample opportunities for personal and professional growth, it is an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Caroline Salt Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Guildford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Caroline Salt Recruitment Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Caroline Salt Recruitment Ltd!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Caroline Salt Recruitment Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Caroline Salt Recruitment Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Caroline Salt Recruitment Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Caroline Salt Recruitment Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
