At a Glance
- Tasks: Maximise sales and provide excellent customer service during the festive season.
- Company: Join a leading British design brand with a creative and values-led culture.
- Benefits: Enjoy up to 65% staff discount, bonus schemes, and generous holiday allowance.
- Other info: Flexible part-time roles available with opportunities for personal growth.
- Why this job: Be part of a team that sparks joy this Christmas while gaining retail experience.
- Qualifications: Strong communication skills and a passion for retail sales are essential.
The predicted salary is between 11.7 - 14.3 £ per hour.
We're a leading British design brand in cards, stationery, stylish home and gifting products, and looking for Seasonal Sales Associates to join our amazing team at our flagship store on Marylebone High Street to spark joy this Christmas! We have four fixed-term and part-time roles available: 18 hours per week.
Role Overview:
- Working closely with the Store Manager and Marylebone shop team, you will undertake a variety of duties, including but not limited to:
- Maximising sales & providing excellent customer service at all times.
- Assisting customers in the selection and purchase of products.
- Following all company standards in relation to customer service and the customer loyalty program.
- Representing the Caroline Gardner brand to the highest standards in all daily activities.
Your Responsibilities:
- Maximising every selling opportunity to achieve store and individual sales targets and KPI indicators.
- Providing excellent levels of customer care and identifying customer needs & answering all product-related questions while displaying excellent product knowledge.
- Following Company procedures and processes to maintain security of stock, customer records and cash handling.
- Enhancing and maintaining brand standards of merchandise presentation and housekeeping.
- Capturing customer data and encouraging repeat visits and customer loyalty.
- Participating in all store meetings and training events as required and fostering a team working attitude while being open to constructive feedback.
- Communicating all potential health and safety risks to the store manager.
- Undertaking any other tasks as outlined by the store management.
Key Skills & Experience Required:
- Excellent communication skills, both written and verbal.
- Demonstrable experience of retail sales.
- Demonstrable strong and effective sales skills.
- Shows ‘hunger’ and ambition to achieve Company targets.
- Successfully able to handle multiple demands and competing priorities.
- Seeks opportunities to be proactive and pre-empt client needs.
- Liaises frequently with customers to keep them fully informed.
- Shows innovation and initiative in setting customer care standards.
Work with a creative, values-led brand celebrating 30+ years of design excellence. Be part of a B Corp-certified business committed to people, planet, and profit. Enjoy our benefits including: up to 65% staff discount, bonus schemes, pension & GLA, EAP, a generous holiday allowance and time off for your birthday!
Role Type: FTC - 4 month contracts (Mid-October 2026 - January 2027) Across three days, 18hrs per week, 10.30am – 5.00pm OR 1.15pm-7.15pm, hours may vary, and you will be asked to work a combination of both shift patterns.
We welcome your application: Caroline Gardner is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
Seasonal Sales Associate employer: Caroline Gardner Publishing
Caroline Gardner Publishing is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant locations of London and Banbury. Employees benefit from a dynamic environment that encourages professional growth through hands-on leadership and the implementation of cutting-edge AI-driven systems, ensuring that every team member can contribute to meaningful improvements across operations.
Contact Details:
Caroline Gardner Publishing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Associate
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Seasonal Sales Associate
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Seasonal Sales Associate position at Caroline Gardner Publishing. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Seasonal Sales Associate at Caroline Gardner Publishing. Remember, quality over quantity!
How to prepare for a job interview at Caroline Gardner Publishing
✨Know Your Products
Brush up on the products or brands that Caroline Gardner Publishing sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, Caroline Gardner Publishing is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at Caroline Gardner Publishing.
