At a Glance
- Tasks: Maximise sales and provide top-notch customer service on weekends.
- Company: Join Caroline Gardner, a leading British design brand with a creative spirit.
- Benefits: Enjoy up to 65% staff discount, bonus schemes, and generous holiday allowance.
- Other info: Flexible part-time role with opportunities for growth in a supportive team.
- Why this job: Be part of a values-led brand making a positive impact on people and the planet.
- Qualifications: Strong communication skills and retail sales experience are essential.
The predicted salary is between 10.8 - 13.2 £ per hour.
Caroline Gardner Publishing, a leading British design brand in cards, stationery, stylish home and gifting products, is looking for a weekend Sales Associate to join our amazing team at our flagship store on Marylebone High Street! We have one permanent and part-time role available to start Mid-September 2026: 15 hours per week. Must be Saturday & Sunday (weekend work available only).
Role Overview:
- Working closely with the Store Manager and Marylebone shop team, you will undertake a variety of duties, including but not limited to:
- Maximising sales & providing excellent customer service at all times.
- Assisting customers in the selection and purchase of products.
- Following all company standards in relation to customer service and the customer loyalty program.
- Representing the Caroline Gardner brand to the highest standards in all daily activities.
Your Responsibilities:
- Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators.
- Provide excellent levels of customer care and identify customer needs & answer all product-related questions while displaying excellent product knowledge.
- Follow Company procedures and processes to maintain security of stock, customer records and cash handling.
- Enhance and maintain brand standards of merchandise presentation and housekeeping.
- Capture customer data and encourage repeat visits and customer loyalty.
- Participate in all store meetings and training events as required and foster a team working attitude.
- Communicate all potential health and safety risks to the store manager.
- Undertake any other tasks as outlined by the store management.
Key Skills & Experience Required:
- Excellent communication skills, both written and verbal.
- Demonstrable experience of retail sales.
- Demonstrable strong and effective sales skills.
- Shows 'hunger' and ambition to achieve Company targets.
- Successfully able to handle multiple demands and competing priorities.
- Seeks opportunities to be proactive and pre-empt client needs.
- Liaises frequently with customers to keep them fully informed.
- Shows innovation and initiative in setting customer care standards.
- Work with a creative, values-led brand celebrating 30+ years of design excellence.
- Be part of a B Corp-certified business committed to people, planet, and profit.
Enjoy our benefits including: up to 65% staff discount, bonus schemes, pension & GLA, EAP, a generous holiday allowance and time off for your birthday!
Caroline Gardner is a London Living Wage Employer.
Role Type: Permanent and part-time: 15 hours per week (or 1 day per week) WEEKENDS ONLY.
We welcome your application: Caroline Gardner is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
Sales Associate (weekends only) employer: Caroline Gardner Publishing
Caroline Gardner Publishing is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant locations of London and Banbury. Employees benefit from a dynamic environment that encourages professional growth through hands-on leadership and the implementation of cutting-edge AI-driven systems, ensuring that every team member can contribute to meaningful improvements across operations.
Contact Details:
Caroline Gardner Publishing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (weekends only)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Caroline Gardner Publishing, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Associate (weekends only)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Caroline Gardner Publishing that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Caroline Gardner Publishing will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Caroline Gardner Publishing and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Caroline Gardner Publishing
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Caroline Gardner Publishing, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Caroline Gardner Publishing!
