At a Glance
- Tasks: Manage large wholesale accounts and build strong relationships with retail partners.
- Company: Join a leading British design brand with over 30 years of excellence.
- Benefits: Enjoy hybrid working, generous staff discounts, and a supportive team environment.
- Other info: Fixed-term maternity cover role starting December 2026, offering great career growth.
- Why this job: Be part of a creative, values-led B Corp certified business making a positive impact.
- Qualifications: Confident, tech-savvy with excellent communication and organisational skills.
The predicted salary is between 29700 - 36300 £ per year.
We're a leading British design brand in cards, stationery, stylish home and gifting products, and looking for an Account Manager (maternity cover) to join our sales team at our Putney Head Office from December 2026!
Role Overview
Reporting to the Sales Director, and over the length of your fixed-term contract, you'll cover ownership of a portfolio of large wholesale accounts, both National and Export, becoming the main point of contact for our retail partners and helping their businesses make the most of our collections. From managing the order process through to liaising with merchandising, warehouse and accounts, you'll be the thread that holds each account together, spotting opportunities, solving problems, and making sure every delivery lands exactly as it should. You'll get to know our product range inside out, support customers through seasonal launches, and represent the brand at trade shows. You will be based in our Head Office in Putney. The role would suit someone organised, calm under pressure, and genuinely motivated by building strong working relationships.
Key Responsibilities
- Manage a variety of large wholesale accounts, both National and Export
- Responsible for developing and maintaining solid relationships with our retail partners
- Managing customer order process; from receipt of order to it being received by the customer
- Liaising with Merchandising team to confirm stock levels and best use of stock
- Liaising with Warehouse regarding customer specific requirements; ensuring all packaging and delivery instructions are understood and correctly followed
- Liaising with accounts team regarding credit limits and account status
- Completion of supporting delivery documents; including barcode creation and pallet labels
- Export paperwork completion
- Product knowledge; develop excellent knowledge on our vast and varied product offering
- Involvement in customer product selection process
- Identify cross-selling opportunities
- Accurate completion of product set up sheets and individual customer requirements
- Proactively reaching out to clients to promote seasonal launches
- Sampling packs for customer base
- Representing the brand at trade shows
- Achieving and exceeding team quarterly and annual budgets
Key Skills
- You will be a confident, tech savvy account manager who enjoys working in a fast-paced environment alongside a tight-knit team, and you will have/be:
- Excellent communication skills
- Outstanding organisational and time-management skills
- Problem-solving and decision-making aptitude, with a can-do approach
- Ability to multitask and work well under pressure
- Fast learner, accountable and ambitious
- A team player with a can-do attitude
- Ability to follow processes and procedures
- Experience in working with HubSpot/another CRM programme
Why Join Us?
- Work with a creative, values-led brand celebrating 30+ years of design excellence
- Be part of a B Corp certified business committed to our people and the planet
- Enjoy benefits such as hybrid working and staff discounts of up to 65% off!
Role Type
Maternity Cover, Fixed-Term Contract
Full time, Monday - Friday, 9.00am - 5.30pm
December 2026 start, end of 2027 - 1 year contract
London, hybrid
How to Apply
To apply, please submit your CV along with a brief cover letter or email to HR via our Jobs email, outlining your motivation for applying and how your experience meets the requirements set out in the job description.
We welcome your application: Caroline Gardner is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
To find out more about this role and Caroline Gardner, head to our vacancies page on our website!
Account Manager (Maternity Cover) in Putney employer: Caroline Gardner Publishing
As a leading British design brand, we pride ourselves on fostering a creative and collaborative work environment that encourages innovation and personal growth. Our employees enjoy a range of benefits, including flexible working arrangements and opportunities for professional development, all while being part of a vibrant team in a dynamic industry. Join us in our stylish location where your contributions will be valued and celebrated, making every day at work meaningful and rewarding.
Contact Details:
Caroline Gardner Publishing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Maternity Cover) in Putney
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager (Maternity Cover) at Caroline Gardner Publishing, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Caroline Gardner Publishing. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager (Maternity Cover). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager (Maternity Cover) in Putney
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Caroline Gardner Publishing:When writing your cover letter, make sure to tailor your message specifically for Caroline Gardner Publishing. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Caroline Gardner Publishing
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Caroline Gardner Publishing that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Caroline Gardner Publishing that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Caroline Gardner Publishing’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
