Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the despatch team to ensure orders are picked, packed, and shipped accurately and on time.
- Company: Join Caroline Gardner Publishing, a creative brand with over 30 years of design excellence.
- Benefits: Enjoy up to 65% staff discount, annual bonus, generous holiday allowance, and more.
- Why this job: Be part of a growing B Corp-certified business that values people, planet, and profit.
- Qualifications: Experience in warehouse despatch and strong leadership skills in a fast-paced environment.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Caroline Gardner Publishing, a leading British design brand in cards, stationery, home, and gifts, is seeking a collaborative and experienced Warehouse Despatch Manager/Supervisor to join our team. The business is at an exciting stage of growth and transformation. With ambitious plans to expand, we're building a new warehousing operation to support our future. This role will be based at a new warehouse facility in Banbury.
As Warehouse Despatch Manager / Supervisor, you will play a key role in ensuring customer orders leave the warehouse accurately, safely, and on time. Reporting to the Warehouse Manager, you will take day to day ownership of the despatch function, supervising the picking, packing and outbound team and acting as the first point of escalation for despatch related issues. This is a hands-on role, balancing operational delivery with people supervision, process discipline and continuous improvement. You will help set standards, embed best practice, and ensure our customers receive the level of service they expect from the Caroline Gardner brand.
What you'll do:
- Lead daily picking, packing and despatch for orders
- Prioritise workloads and ensure accurate, on‑time despatch
- Supervise and support a small team, including seasonal staff
- Maintain high standards of accuracy, presentation and customer service
- Work closely with carriers, couriers and Customer Services to resolve issues
- Promote safe working practices and ensure compliance with H&S procedures
- Use WMS and scanning systems confidently, ensuring team consistency
- Identify improvement opportunities and support changes to processes and layout
- Contribute to go‑live, testing and set‑up activities at the new site
What skills you'll have:
- Experience in despatch, picking/packing or outbound warehouse supervision
- Strong understanding of despatch processes and carrier requirements
- Ability to lead and motivate teams in a fast‑paced environment
- Confident using WMS with strong attention to detail
- Organised, calm and solutions‑focused under time pressure
- Comfortable in a physically demanding role, including standing and lifting
- Forklift experience is a plus
What we're looking for:
- Thoughtful, practical and reliable
- Clear, respectful communicator
- Takes pride in quality and accuracy
- Open to learning and continuous improvement
- Shares our values: thoughtful, practical, open and collaborative
Why join us?
- Work with a creative, values-led brand celebrating 30+ years of design excellence
- Be part of a B Corp-certified business committed to people, planet, and profit
- Enjoy benefits including staff discount (up to 65%), annual bonus, pension & GLA, EAP, generous holiday allowance, a birthday day off and more
- Competitive salary (depending on your experience).
Role type: This is a permanent, full-time role (start date to be agreed: mid-March/April). Standard working hours are approximately 8.00am–4.30pm, with flexibility to support early deliveries or late dispatch during peak periods, weekend moves or stock transfers.
Location: Banbury
How to apply: Please send your CV & cover letter as soon as possible. N.B. Unfortunately, we're only able to accept applications through selected agencies. We also may interview candidates at any stage in the process. Thank you.
We welcome your application: Caroline Gardner is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
Warehouse Despatch Manager/Supervisor in Banbury employer: Caroline Gardner Publishing
Contact Detail:
Caroline Gardner Publishing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Despatch Manager/Supervisor in Banbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Caroline Gardner Publishing. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to warehouse management and despatch processes. Think about your past experiences and how they align with the role. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've motivated teams in fast-paced environments. Share specific examples of how you've handled challenges or improved processes in previous roles. This is your chance to shine!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Warehouse Despatch Manager/Supervisor in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Warehouse Despatch Manager/Supervisor role. Highlight your despatch experience and any leadership roles you've had, as we want to see how you can contribute to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Caroline Gardner Publishing and how your values align with ours. Be sure to mention specific examples of your past successes in warehouse operations.
Show Off Your Attention to Detail: In a role where accuracy is key, it's important to demonstrate your attention to detail. Make sure there are no typos or errors in your application materials, as this reflects your commitment to quality and precision.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Caroline Gardner Publishing
✨Know the Company Inside Out
Before your interview, take some time to research Caroline Gardner Publishing. Understand their products, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Demonstrate Your Leadership Skills
As a Warehouse Despatch Manager/Supervisor, you'll need to lead a team. Prepare examples of how you've successfully motivated and managed teams in the past. Think about specific challenges you've faced and how you resolved them, as this will highlight your problem-solving abilities.
✨Showcase Your Attention to Detail
Accuracy is key in despatch operations. Be ready to discuss how you ensure high standards of accuracy in your work. You might want to mention any systems or processes you've implemented in previous roles that improved efficiency and reduced errors.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the new warehouse facility, team dynamics, or growth plans. This shows you're not just interested in the job, but also in how you can contribute to the company's future success.