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- Tasks: Lead front of house operations, ensuring top-notch service and guest experiences.
- Company: Carnoustie Golf Links, renowned for exceptional dining and world-class golf.
- Benefits: Enjoy staff discounts, learning opportunities, and a supportive work culture.
- Other info: Training provided for health and safety standards; great career growth potential.
- Why this job: Join a dynamic team and enhance your leadership skills in a vibrant environment.
- Qualifications: Experience in high-quality restaurant operations and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Carnoustie Golf Links, the world’s toughest test of golf and host to the 147th Open in July 2018, is home to a world-class golf centre and The Rookery Restaurant & Bar, which has built a reputation for delivering exceptional dining experiences. The menu is based on the use of Angus region seasonal ingredients, bringing together the best of the land and sea.
The role of Food and Beverage Assistant Manager works with the Food and Beverage Supervisors to aid in the responsibility of day-to-day supervision of the agreed standard of service for our customers across our Food and Beverage venues.
Key duties and responsibilities:- Lead day-to-day front of house operations across restaurant and bar, ensuring consistently high service standards.
- Coach, brief, motivate and develop the team; build confidence so staff can make sound decisions when supervisors are absent.
- Maintain strong product knowledge (menus, cocktails and wine pairing) and drive sales through upselling and recommendation.
- Deliver excellent guest experience: anticipate needs, manage feedback, and support complaint prevention, investigation and resolution.
- Support effective stock and cost control, contributing to targeted average spend and operational performance.
- Oversee service processes: reservations, POS ordering, billing, cash handling and end-of-day till reconciliation/banking.
- Ensure standards and compliance: uniform and hygiene, health & safety/cleanliness, equipment use, maintenance, and daily/weekly cleaning.
- Close and secure venues at end of service (locking/alarming) and promote CGL values and brand standards at all times.
- Identify and suggest improvements to products, equipment and ways of working to enhance the overall offering.
- Strong front of house experience in high-quality restaurant and bar operations.
- Excellent communication and interpersonal skills with the confidence to engage with guests and colleagues at all levels.
- Ability to lead by example, support and coach the front of house team.
- High attention to detail and strong memory for menus, specials and complex orders.
- Reliable, resilient and able to work on your feet for extended periods in a busy environment.
- Team-focused approach, committed to meeting required standards including hygiene and health & safety.
- Food Safety in Catering.
- General Health and Safety in the Workplace inc. COSHH, Manual Handling and Fire Safety.
- First Aid at Work training on the above will be provided if not already achieved.
- Staff discounts at The Professional Shop and Rookery Restaurant.
- Learning and Development opportunities.
- Human-centric organisational culture respecting all employees.
Food and Beverage Assistant Manager in Carnoustie employer: Carnoustie Golf Links Ltd
Contact Detail:
Carnoustie Golf Links Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant Manager in Carnoustie
✨Tip Number 1
Get to know the venue! Before your interview, visit Carnoustie Golf Links and soak in the atmosphere. Familiarise yourself with the menu and the vibe of The Rookery Restaurant & Bar. This will not only impress them but also help you tailor your answers to show you're a perfect fit.
✨Tip Number 2
Show off your leadership skills! When chatting with the hiring team, share examples of how you've motivated and developed your previous teams. They want to see that you can lead by example and create a positive environment for both staff and guests.
✨Tip Number 3
Be ready to discuss guest experiences! Prepare some stories about how you've handled feedback or resolved complaints in the past. This shows you understand the importance of delivering exceptional service and can think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Carnoustie Golf Links. Let’s get you that Food and Beverage Assistant Manager role!
We think you need these skills to ace Food and Beverage Assistant Manager in Carnoustie
Some tips for your application 🫡
Show Your Passion for Food and Beverage: When writing your application, let your love for food and drink shine through! Share any relevant experiences that highlight your enthusiasm for delivering exceptional dining experiences, just like we do at The Rookery.
Highlight Your Leadership Skills: As a Food and Beverage Assistant Manager, you'll be leading a team. Make sure to showcase your leadership experience in your application. Talk about how you've motivated and developed teams in the past, and how you can bring that to our front of house operations.
Be Detail-Oriented: Attention to detail is key in this role. In your application, mention specific examples where your keen eye for detail has made a difference, whether it’s in service standards or menu knowledge. We want to see that you can maintain high standards like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Carnoustie Golf Links Ltd
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the menu, including seasonal ingredients and any specials. This will not only impress your interviewers but also show that you're ready to drive sales through upselling and recommendations.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams and how you've motivated staff in previous roles. Share specific examples of how you've coached team members to make sound decisions, especially when supervisors are absent.
✨Demonstrate Excellent Communication
Practice articulating your thoughts clearly and confidently. Highlight your interpersonal skills by discussing how you've engaged with guests and colleagues at all levels, ensuring a high standard of service.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, such as handling guest complaints or managing stock control. Prepare your responses to demonstrate your problem-solving skills and ability to maintain high service standards under pressure.