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- Tasks: Be the go-to person for customers and upsell amazing cruise experiences.
- Company: Join a leading cruise line with a vibrant team in Southampton.
- Benefits: Enjoy hybrid working, training, and great career growth opportunities.
- Why this job: Make waves in customer service while helping others plan their dream holidays.
- Qualifications: Strong communication skills and a passion for exceptional service.
The predicted salary is between 30000 - 42000 £ per year.
A leading cruise line company based in Southampton is looking for a full-time Sales Advisor to join its Contact Centre Operation. The role includes being the first point of contact for customers, utilizing sales skills to upsell cruise products, and achieving sales targets.
Ideal candidates will have strong communication skills and a passion for providing exceptional customer service. The position offers hybrid working with training provided and opportunities for career growth.
Cruise Sales Advisor - Hybrid Southampton employer: Carnival
Contact Detail:
Carnival Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise Sales Advisor - Hybrid Southampton
✨Tip Number 1
Get to know the cruise industry! Research the latest trends and popular destinations. This knowledge will help you engage with customers and upsell products effectively.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate customer interactions. The more comfortable you are, the better you'll perform in real conversations.
✨Tip Number 3
Show your passion for customer service! During interviews, share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to providing exceptional service.
✨Tip Number 4
Apply through our website! We want to see your application and get to know you better. Plus, it’s the best way to stay updated on your application status and any upcoming opportunities.
We think you need these skills to ace Cruise Sales Advisor - Hybrid Southampton
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel and cruising shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers create unforgettable experiences.
Highlight Your Sales Skills: Make sure to showcase any previous sales experience you have. We’re looking for candidates who can upsell effectively, so include specific examples of how you've achieved sales targets in the past.
Communicate Clearly: Strong communication skills are key for this role. Keep your application clear and concise, and don’t forget to proofread! We want to see that you can convey information effectively, just like you would with our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Carnival
✨Know Your Cruise Products
Before the interview, make sure you research the cruise line's offerings. Familiarise yourself with their popular destinations, onboard experiences, and any unique selling points. This knowledge will help you demonstrate your passion for the role and show that you're ready to engage with customers.
✨Practice Your Sales Pitch
Since the role involves upselling, practice how you would pitch various cruise products. Think about how to highlight benefits and tailor your approach to different customer needs. Role-playing with a friend can help you feel more confident and articulate during the actual interview.
✨Showcase Your Communication Skills
Strong communication is key in this role. During the interview, focus on clear and concise answers. Use examples from your past experiences where you successfully resolved customer issues or provided exceptional service. This will illustrate your ability to connect with customers effectively.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
