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- Tasks: Lead and deliver complex Business Analysis while managing a dynamic team.
- Company: Join Carnival UK, a leader in creating unforgettable holiday experiences.
- Benefits: Enjoy employee discounts, annual bonuses, and extensive learning opportunities.
- Why this job: Make a real impact on business processes while developing your leadership skills.
- Qualifications: Proven experience in Business Analysis and strong people management skills.
- Other info: Hybrid work model with a vibrant company culture and career growth potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Carnival UK is seeking a Business & Process Analysis Manager who combines strong, hands‑on Business Analysis capability with proven people management experience. This is a player–manager role. You will personally deliver complex Business Analysis work while line managing and developing a team of Business Analysts, taking clear accountability for their performance, capability, and progression.
Your responsibilities will include:
- Deliver hands-on Business Analysis for large and complex change initiatives, including requirements definition and process modelling.
- Line manage a team of Business Analysts, with formal accountability for performance, wellbeing and capability, including objective setting, development planning, absence management and adherence to HR policies and processes.
- Plan and manage BA resources across multiple initiatives, ensuring effective allocation and delivery.
- Own and embed Business Analysis standards, tools and ways of working, driving consistency and continuous improvement.
- Build strong partnerships with business and technology stakeholders across Carnival UK and the DTO.
- Contribute to and shape the DTO Business Analysis community of practice.
Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK07, offered as a full‑time position, on a fixed term basis for 12‑months. We offer hybrid work including up to two days from home.
Requirements: Your Expertise and Leadership
To thrive as a Business & Process Analysis Manager, we’re looking for:
- Strong, demonstrable experience in a core, hands‑on Business Analyst role, not solely oversight or governance.
- Deep knowledge of industry‑standard BA techniques and frameworks (e.g. BCS / ISEB).
- Proven ability to analyse complex problems, model processes and produce high‑quality requirements.
- Experience assessing the feasibility and impact of business and technology change.
- Proven, formal line management experience, including performance and absence management, objective setting, development planning and applying HR policies and processes.
- Evidence of coaching and developing Business Analysts at different levels of experience.
- Confidence addressing people‑related challenges constructively, balancing individual needs with team and organisational priorities.
About You: A Catalyst for Change
- Self‑Mastery: Reflects on impact, learns from experience, and acts to continuously improve.
- Engage & Empower: Coaches others, invites input, and creates an environment where people do their best work.
- Improve & Innovate: Identifies and implements useful ideas that enhance guest or people experience.
- Accountability & Commerciality: Displays a can‑do attitude, takes responsibility for decisions, and considers commercial impact.
Why Join Us?
Working with us is about more than a job. It’s about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing:
- Employee Discounted Cruising plus Friends and Family offers
- Annual bonus
- A friendly welcome with help settling in
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers
- Extensive learning and development opportunities
- Minimum 25 days leave
Business & Process Analysis Manager (12-Month FTC) in Southampton employer: Carnival
Contact Detail:
Carnival Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business & Process Analysis Manager (12-Month FTC) in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Carnival UK on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to business analysis and people management. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Showcase your leadership skills during the interview. Share examples of how you've developed teams and tackled challenges. Remember, they want to see that you can manage and inspire others while delivering results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Carnival UK family.
We think you need these skills to ace Business & Process Analysis Manager (12-Month FTC) in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business & Process Analysis Manager. Highlight your hands-on experience in business analysis and any people management skills you've got. We want to see how you fit into our team!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Use specific examples that demonstrate your ability to analyse complex problems and deliver results. This is your chance to shine, so make it count!
Be Authentic in Your Cover Letter: Your cover letter should reflect who you are and why you want to join us at Carnival UK. Share your passion for business analysis and how you can contribute to our community. We love a personal touch!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Carnival
✨Know Your Business Analysis Techniques
Make sure you brush up on industry-standard BA techniques and frameworks like BCS or ISEB. Be ready to discuss how you've applied these in your previous roles, especially in complex change initiatives.
✨Showcase Your People Management Skills
Since this role involves line management, prepare examples of how you've successfully coached and developed Business Analysts. Highlight specific instances where you balanced individual needs with team goals.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss complex problems you've analysed in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you modelled processes and produced high-quality requirements.
✨Build Partnerships
Think about how you've built strong relationships with stakeholders in previous roles. Be ready to share examples of how you collaborated with both business and technology teams to drive successful outcomes.
