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- Tasks: Lead training and engagement for travel agents across the UK, delivering dynamic learning experiences.
- Company: Join Princess Cruises, a leading brand in Carnival Corporation, known for unforgettable holiday experiences.
- Benefits: Enjoy hybrid work, employee discounts, annual bonuses, and extensive leave options.
- Why this job: Shape national training strategies while travelling and connecting with passionate travel professionals.
- Qualifications: Experience in travel or tourism, strong communication skills, and proficiency in online learning tools required.
- Other info: This role offers significant travel opportunities and a chance to influence the travel industry.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join Princess Cruises one of Carnival Corporation’s iconic Cruise brands, as our Training and Engagement Manager – a pivotal role where you’ll lead the charge in educating and inspiring travel agents across the UK to champion our brand. Based in Southampton but with extensive travel across the UK, this is an exciting opportunity to shape national training strategy and drive engagement across multiple platforms.
As the face and voice of Princess Cruises to the UK travel trade, you’ll:
•Develop and deliver a national multi-channel learning strategy
•Create and maintain engaging training materials aligned with brand guidelines
•Deliver training via webinars, live streams, e-learning, and in-person sessions
•Collaborate with Sales Operations and other stakeholders to drive commercial performance, actively engaging with travel agents through social media, events, and familiarisation trips.
Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK08, offered on a full-time permanent basis, we offer hybrid work but this role will include extensive travel.
Requirements: Your Expertise and Leadership
To thrive as a Training and Engagement Manager within the Princess team, we\’re looking for:
•Proven experience in the travel or tourism industry, ideally within a sales or training context
•Strong presentation and communication skills
•Experience with online learning platforms
•Proficiency in Microsoft Office, and content creation tools. (e.g., Canva, PowerPoint, Photoshop).
•Full UK Driving Licence and willingness to travel (25–50%).
About You: A Catalyst for Change
We believe that diversity enriches our team. We\’re interested in candidates who:
•A passion for training and engagement.
•The ability to build strong relationships with internal and external stakeholders.
•A proactive, adaptable, and resilient approach.
•Leadership qualities and a collaborative mindset.
Why Join Us?
Working with us is about more than a job. It\’s about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing:
•Employee Discounted Cruising plus Friends and Family offers
•Annual bonus
•Minimum 25 days leave, bank holiday allowance and holiday trading scheme
•Employee-led networks
•Employee Assistance and Wellbeing programmes
•Contributory Defined Contribution Pension scheme
•Company paid private medical and dental insurance and health assessment
•In-house Occupational Health help and access to digital GP
•Life Assurance
•Parental and adoption leave
•Employee Shares Plan
•Electric Car and Cycle to Work schemes
•Discounted retail and leisure via discounts portal
Ready to Lead?
If guiding a team to new heights excites you, we\’re eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.
Recruitment Journey
For more information on your recruitment journey, please visit
#LI-Hybrid
#CUK
#PCL
#Job Functions: Training; Sales;
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National Training & Engagement Manager employer: Carnival
Contact Detail:
Carnival Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Training & Engagement Manager
✨Tip Number 1
Familiarise yourself with Princess Cruises and their brand values. Understanding their mission and how they engage with travel agents will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Princess Cruises on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Training and Engagement Manager role.
✨Tip Number 3
Prepare to discuss your experience in training and engagement strategies. Think of specific examples where you've successfully implemented training programmes or engaged stakeholders, as this will demonstrate your capability for the role.
✨Tip Number 4
Showcase your adaptability and willingness to travel. Since the role involves extensive travel across the UK, be ready to discuss how you manage logistics and maintain engagement with travel agents in various locations.
We think you need these skills to ace National Training & Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel or tourism industry, particularly in sales or training. Emphasise your presentation and communication skills, as well as any experience with online learning platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for training and engagement. Discuss how your leadership qualities and collaborative mindset make you a perfect fit for the role at Princess Cruises.
Showcase Your Skills: In your application, mention your proficiency in Microsoft Office and content creation tools like Canva and PowerPoint. Provide examples of how you've used these tools to create engaging training materials.
Highlight Your Adaptability: Given the extensive travel required for this role, emphasise your willingness to travel and your ability to adapt to different environments. Share any relevant experiences that demonstrate your resilience and proactive approach.
How to prepare for a job interview at Carnival
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in training and engagement, particularly within the travel or tourism industry. Highlight specific examples of how you've successfully developed and delivered training programmes that have positively impacted sales or agent engagement.
✨Demonstrate Strong Communication Skills
As a Training and Engagement Manager, effective communication is key. Practice articulating your thoughts clearly and confidently. Consider preparing a brief presentation on a relevant topic to showcase your presentation skills during the interview.
✨Familiarise Yourself with Online Learning Tools
Since the role involves using online learning platforms, make sure you are familiar with popular tools like e-learning software and content creation tools such as Canva and PowerPoint. Be ready to discuss how you would leverage these tools to create engaging training materials.
✨Emphasise Relationship-Building Skills
The ability to build strong relationships with stakeholders is crucial. Prepare examples of how you've successfully collaborated with others in past roles, especially in a sales context. This will demonstrate your proactive and adaptable approach to engaging with travel agents.
