Senior Consultant, Housekeeping (P&O Cruises) (14 month FTC) in Southampton

Role Overview

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but relevant skills, we’d love to hear from you.

We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.

Responsibilities

• Ensure compliance in the Housekeeping Operation across P&O Cruises, covering accommodation, cleaning, disinfection, laundry, and floristry functions.
• Work closely with the Fleet Housekeeping Manager to update existing procedures based on feedback and ensure they are practical for operation.
• Serve as the subject‑matter expert (SME) for the product range and specifications for linen, chemicals, plants/flowers, cabin supplies, consumables, and other cleaning equipment and manage specification databases to keep categories up to date.
• Collaborate with stakeholders across Carnival UK, Carnival brands (ABG) and industry partners to review best practices and make recommendations to the Senior Manager, Hotel Standards, ensuring responsibilities align with brand aspiration.
• Lead and oversee the specifications and product range across all activity relating to cleaning/disinfection and accommodation services, providing direction to stakeholders for correct range of assets.
• Identify opportunities to improve and streamline ways of working, fully lead stakeholder engagement and execution to foster a culture of continuous improvement.
• Provide expert guidance on tools and equipment to ensure compliance and development towards sustainability goals.
• Work with a project mentality to deliver across all areas outlined, ensuring Senior Manager, Hotel Standards receives a clear RAID analysis for each month.

Qualifications

• Minimum 2 years' experience in a hotel or resort setting.
• Experience as a manager or team leader within the housekeeping department.
• Knowledge and experience of creating risk assessments using latest guidance from HSE.
• Highly knowledgeable in all areas of COSHH and chemical use with ability to establish clear priorities based on business requirements and work on own initiative.
• Excellent administrative skills, detail‑orientated with strong analytical skills.

Benefits

• Home and office‑based hybrid working (up to 2 days from home).
• Annual bonus and recognition scheme with prizes and awards.
• Employee discounted cruising plus friends and family offers.
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers.
• Extensive learning and development opportunities and led networks.
• Employee Assistance and wellbeing programmes.
• Company paid Health Cash Plan and health assessment.
• In‑house occupational health help and access to assurance.
• Parental and additional leave.
• Shares plan.
• Electric Car and Cycle to Work schemes.
• On‑site restaurant offering a range of healthy cooked and grab‑and‑go meals.
• Discounted retail and leisure via portal.
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme.
• Defined contribution pension scheme.
• Friendly welcome with help settling in.

Additional Information

Please note: This role is based within the Southampton UK office shoreside on a 14‑month fixed‑term basis. The position is a CUK08 and is offered on a full‑time, 14‑month fixed‑term basis with hybrid working in our Southampton office, including up to two days from home.

We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits is designed to help your personal and financial health and wellbeing.

Because we often receive high volumes of applications for our roles, we may close the job advert early and we may not be able to consider applications on a particular date.