Engineer, Server and Storage in Southampton

Job Description

• Administering and supporting critical server and storage infrastructure across Carnival UK head office, global locations and cruise ships.




• Providing second and third-line support, investigating incidents and problems, and driving root cause analysis and service improvements.




• Delivering complex technical project activities alongside project managers, architects and third-party suppliers.




• Maintaining system availability, performance, backup and recovery capabilities while supporting the implementation of new technologies.




• Building, configuring, patching and maintaining Windows Server and Linux systems using approved standards and images.




• Supporting VMware platforms, enterprise storage and associated physical server infrastructure to maintain secure, resilient and reliable services.




• Automating repeatable activities using technologies such as PowerShell, Ansible and shell scripting to simplify processes and improve consistency.

Who We Are

Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.

What You'll Bring

• Proven experience in a Server Engineer or third-line support role within complex enterprise environments.




• Strong knowledge of virtualisation technologies such as VMware and hyperconverged infrastructure solutions.




• Experience supporting Windows Server, Active Directory, Group Policy and core infrastructure services including DNS and DHCP.




• A strong understanding of backup, disaster recovery and IT service management principles, supported by relevant professional IT qualifications.




• Practical experience administering enterprise Linux systems, ideally Red Hat Enterprise Linux or Oracle Linux.




• Working knowledge of enterprise storage, SAN technologies, data protection and recovery principles.




• Strong skills in maintaining support documentation, building standards, operational procedures and knowledge articles.




• Experience using automation and scripting tools such as PowerShell, Ansible, Bash or Python to improve operational efficiency.

About You: The Ideal Candidate

• Strong troubleshooting and investigative skills with a logical, methodical approach to problem solving.




• The ability to prioritise effectively and remain focused in a fast-paced environment with competing demands.




• A proactive mindset with a passion for continuous improvement and technology-led solutions.




• Excellent communication and relationship-building skills, enabling effective collaboration with colleagues, stakeholders and suppliers.




• A collaborative approach, with the ability to work effectively across application, network, database, security and project teams.




• The ability to explain complex technical information clearly and produce accurate, accessible documentation and operational guidance.




• A strong sense of ownership and a commitment to delivering secure, dependable and well-supported services for colleagues and guests.

Why Join Us?

• Employee Discounted Cruising plus Friends and Family offers




• Minimum 25 days leave, bank holiday allowance and holiday trading scheme




• Extensive learning and development opportunities




• Company paid Health Cash Plan and health assessment




• Contributory Defined Contribution Pension scheme

Any offer of employment for this role will be conditional upon the satisfactory completion of a Basic DBS check. A criminal record will not automatically bar you from employment; any information disclosed will be considered fairly and proportionately in light of the responsibilities of the role.

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