Cruise Reservations Concierge - Hybrid Role, Guest Experience in Southampton

Cruise Reservations Concierge - Hybrid Role, Guest Experience in Southampton

Southampton Full-Time On-site
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Holland America Line & Seabourn Contact Centre in the UK is seeking a Reservations Concierge. You will book cruises for guests by email and telephone, delivering exceptional service and resolving queries with first-call resolution.

This full-time hybrid role requires two days per week in the Southampton office. Training runs for four weeks (09:00–17:30) with shifts at 09:00–17:30 on weekdays and 08:00–16:00 on Saturdays, with some in-person and remote elements.

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Cruise Reservations Concierge - Hybrid Role, Guest Experience in Southampton employer: Carnival UK (P&O Cruises & Cunard)

Carnival UK is an exceptional employer, offering a dynamic work environment where innovation and teamwork thrive. As a Staff Chief Engineer Officer, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while working in a diverse and inclusive culture. With the unique advantage of being part of a leading cruise company, you will play a pivotal role in enhancing maritime safety and operational excellence.

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Contact Details:

Carnival UK (P&O Cruises & Cunard) Recruitment Team