At a Glance
- Tasks: Lead housekeeping operations, ensuring compliance and improving processes across P&O Cruises.
- Company: Join a leading holiday company with a focus on diverse backgrounds and experiences.
- Benefits: Enjoy hybrid working, annual bonuses, employee discounts, and extensive development opportunities.
- Other info: Collaborative culture with regular events and a friendly team atmosphere.
- Why this job: Make a real impact in a dynamic environment while enjoying a healthy work-life balance.
- Qualifications: 2+ years in hotel management, strong knowledge of COSHH, and excellent administrative skills.
The predicted salary is between 40000 - 50000 € per year.
We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but relevant skills, we’d love to hear from you.
We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.
The Role
In this role, you will be responsible for ensuring compliance in the Housekeeping Operation across P&O Cruises. This includes accommodation, cleaning, disinfection, laundry, and floristry functions. You will also work closely with the Fleet Housekeeping Manager to update existing procedures based on feedback and ensure they are practical for operation. As the subject matter expert (SME), you will lead the product range and specifications for linen, chemicals, plants/flowers, cabin supplies, consumables, and other cleaning equipment. You will manage specification databases to keep these categories up to date. Collaboration is essential in this role, as you will work with stakeholders across Carnival UK, Carnival brands (ABG), and the industry.
Together, you will review best practices and make recommendations to the Senior Manager, Hotel Standards to ensure that responsibilities align with brand aspirations.
You will:
- Lead and oversee the specifications and product range across all activity relating to cleaning/disinfection and accommodation services, providing direction to various stakeholders to ensure you have access to the correct range of available assets.
- Identify opportunities to improve and streamline ways of working. Fully lead the stakeholder engagement and execution of these to foster a culture of continuous improvement.
- Provide expert guidance on tools and equipment to ensure compliance and continued development towards sustainability goals.
- Work with a project mentality to successfully deliver across all areas outlined in your role description, ensuring Senior Manager, Hotel Standards has a clear RAID analysis (Risks, Assumptions, Issues, and Dependencies) for each month.
Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK08 and is offered on a full time, 14-month FTC basis, with hybrid working in our Southampton office, including up to two days from home.
About You
Fresh ideas and different perspectives are what excite us most and help us to succeed. Alongside bringing these to the role, you’ll also need:
- Minimum 2 years’ experience gained across a hotel or resort setting.
- Experience as a manager or a team leader within the housekeeping department.
- Knowledge and experience of creating risk assessments using latest guidance from HSE.
- Highly knowledgeable in all areas of COSHH and chemical use.
- Able to establish clear priorities based on business requirements and work under own initiative.
- Excellent administrative skills. Detail and accuracy orientated with strong analytical skills.
Being part of our team has its advantages… We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing:
- Home and office-based hybrid working (up to 2 days from home).
- Annual bonus.
- Recognition scheme with prizes and awards.
- Employee Discounted Cruising plus Friends and Family offers.
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers.
- Extensive learning and development opportunities.
- Employee-led networks.
- Employee Assistance and Wellbeing programmes.
- Company paid Health Cash Plan and health assessment.
- In-house Occupational Health help and access to digital GP.
- Life Assurance.
- Parental and adoption leave.
- Employee Shares Plan.
- Electric Car and Cycle to Work schemes.
- Onsite restaurant offering range of healthy cooked and grab and go meals.
- Discounted retail and leisure via discounts portal.
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme.
- Contributory Defined Contribution Pension scheme.
- A friendly welcome with help settling in.
Please note: Being able to create unforgettable holiday happiness is a brilliant opportunity so we often receive high volumes of applications for our roles. In these cases, we may close our job adverts early and aren’t able to consider applications once this happens.
Senior Consultant, Housekeeping (P&O Cruises) (14 month FTC) in Southampton employer: Carnival Corporation
P&O Cruises is an exceptional employer that values diversity and fosters a collaborative work environment in its vibrant Southampton office. With a strong focus on employee wellbeing, the company offers a comprehensive benefits package, including hybrid working options, extensive learning and development opportunities, and a culture that encourages fresh ideas and continuous improvement. Join us to be part of a team that not only creates unforgettable holiday experiences but also prioritises your personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Consultant, Housekeeping (P&O Cruises) (14 month FTC) in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching P&O Cruises and their values. Show us that you understand their commitment to sustainability and how your experience aligns with their goals.
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you've handled challenges in housekeeping before and be ready to share those stories!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show us that you're genuinely interested in the role.
We think you need these skills to ace Senior Consultant, Housekeeping (P&O Cruises) (14 month FTC) in Southampton
Some tips for your application 🫡
Show Your Unique Experience:Don’t stress if you don’t tick every box in the job description. We love diverse backgrounds, so highlight your unique experiences and skills that relate to the role. Let us see how your journey can add value to our team!
Tailor Your Application:Make sure to customise your CV and cover letter for this specific role. Use keywords from the job description to show that you understand what we’re looking for. This helps us see how you fit into our vision right away!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to highlight your key achievements and relevant experience without rambling on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Carnival Corporation
✨Know Your Stuff
Make sure you brush up on your knowledge of housekeeping operations, especially in a cruise or hotel setting. Be ready to discuss compliance, cleaning protocols, and the latest in COSHH regulations. This will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
As a Senior Consultant, you'll need to demonstrate your experience in managing teams. Prepare examples of how you've led a team in the past, tackled challenges, and improved processes. Highlighting your ability to foster collaboration will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like improving cleaning procedures or managing stakeholder expectations. Think through potential scenarios beforehand and have structured responses ready, using the STAR method (Situation, Task, Action, Result) to articulate your thoughts clearly.
✨Emphasise Continuous Improvement
This role is all about enhancing operations. Be prepared to discuss how you've identified opportunities for improvement in previous roles. Share concrete examples of how your initiatives led to better efficiency or compliance, and express your enthusiasm for fostering a culture of continuous improvement.