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- Tasks: Drive retail revenue and manage sales for P&O Cruises and Cunard's concession partners.
- Company: Join a leading holiday company focused on exceptional guest experiences and retail success.
- Benefits: Enjoy hybrid working, extensive training, annual bonuses, and health benefits.
- Why this job: Be part of a dynamic team that values fresh ideas and diverse perspectives in retail.
- Qualifications: Strong retail experience with proven budget management and stakeholder engagement skills required.
- Other info: This is a full-time permanent role with clear development paths and hybrid working options.
The predicted salary is between 36000 - 60000 £ per year.
As a key player in driving retail revenue, you’ll be responsible for managing and generating sales for retail concession partners across P&O Cruises and Cunard. Your retail experience will be crucial in working collaboratively to increase revenue and deliver exceptional guest experiences. This role will require you to engage with key stakeholders across both brands, ensuring the retail concessions align with brand identities and target markets.
You’ll execute the business plan, as defined by the Senior Manager, to ensure growth, and oversee commercial initiatives while reviewing performance results. Your role will require regular consultation with the Senior Manager and Director of Retail Concessions regarding On Board Revenue (OBR) concessions.
You will:
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Support the delivery of strategic goals as set by the Senior Manager, with a focus on retail-driven success
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Present OBR concession business plans to P&O Cruises and Cunard’s leadership, with a keen understanding of retail operations and guest experience
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Build strong relationships with senior management across concession partners to ensure P&O Cruises and Cunard’s representation at the highest levels, maximising retail sales
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Review and monitor performance across both brands, using your retail expertise to address areas of underperformance and drive results
Fresh ideas and diverse perspectives are key to our success, and we’re excited to hear what you can bring.
Along with a passion for retail, you’ll need:
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Strong retail experience, with a proven ability to manage budgets, forecasts, and revenue performance within a commercial setting
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Demonstrated experience in retail strategy delivery, from planning to execution, ensuring operational efficiency and growth
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Expertise in stakeholder management, especially in the context of retail and commercial partnerships
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A track record of thriving in a fast-paced retail environment, demonstrating agility and the ability to meet tight deadlines
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High attention to detail with excellent communication and interpersonal skills
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A solution-focused approach to problem-solving, particularly in retail operations
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Strong commercial acumen, particularly within the retail sector
Our role categories span from CUK15 (entry level) to CUK1 (Brand President), giving you a clear path for development. This position is a CUK07 level, offered as a full-time permanent role, with hybrid working in our Southampton office (up to two days from home)., Why Join Us?
As a holiday company, we understand that life is about more than just work. That’s why we offer an extensive benefits package designed to support both your personal and financial well-being.
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Hybrid working: Split your time between home and office (up to 2 days from home)
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Office events: Enjoy live entertainment, charity fundraisers, and lifestyle activities
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Learning & Development: We invest in your growth with extensive training opportunities
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Annual bonus and 25 days of leave, plus bank holidays and a holiday trading scheme
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Employee discount on cruising and Friends and Family offers
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Comprehensive health benefits including private medical and dental insurance, plus access to a digital GP
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Retirement planning with a contributory pension scheme and life assurance
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Support for families: Parental and adoption leave
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Electric Car and Cycle to Work schemes
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Employee-led networks and wellbeing programs
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Onsite restaurant offering healthy meals and snacks
On Board Revenue Manager (Retail Concessions) employer: Carnival Corporation
Contact Detail:
Carnival Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Board Revenue Manager (Retail Concessions)
✨Tip Number 1
Familiarize yourself with the retail landscape of P&O Cruises and Cunard. Understanding their brand identities and target markets will help you tailor your approach when engaging with stakeholders and presenting business plans.
✨Tip Number 2
Network with professionals in the retail sector, especially those who have experience with cruise lines or similar industries. Building relationships can provide valuable insights and potentially lead to referrals for the On Board Revenue Manager position.
✨Tip Number 3
Stay updated on current trends in retail and consumer behavior, particularly in the travel and leisure sectors. This knowledge will not only enhance your discussions with senior management but also demonstrate your proactive approach to driving retail success.
✨Tip Number 4
Prepare to showcase your problem-solving skills by thinking of specific examples where you've successfully addressed underperformance in a retail setting. Highlighting these experiences during interviews will illustrate your capability to drive results effectively.
We think you need these skills to ace On Board Revenue Manager (Retail Concessions)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the On Board Revenue Manager position. Tailor your application to highlight your relevant retail experience and how it aligns with the role's focus on driving revenue and enhancing guest experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your strong retail experience, particularly in managing budgets, forecasts, and revenue performance. Provide specific examples of how you've successfully delivered retail strategies and improved operational efficiency.
Showcase Stakeholder Management Skills: Demonstrate your expertise in stakeholder management by including examples of how you've built strong relationships in previous roles. Highlight any experience you have working collaboratively with senior management or commercial partners.
Communicate Clearly: Ensure your application is well-structured and free of errors. Use clear and concise language to convey your ideas, and make sure to showcase your excellent communication and interpersonal skills, as these are crucial for the role.
How to prepare for a job interview at Carnival Corporation
✨Showcase Your Retail Expertise
Be prepared to discuss your previous retail experience in detail. Highlight specific examples where you successfully managed budgets, forecasts, and revenue performance. This will demonstrate your ability to drive retail success.
✨Understand the Brands
Research P&O Cruises and Cunard thoroughly. Understand their brand identities and target markets. During the interview, express how you can align retail concessions with these identities to enhance guest experiences.
✨Demonstrate Stakeholder Management Skills
Prepare to discuss your experience in managing relationships with key stakeholders. Provide examples of how you've built strong partnerships in the past, particularly in a retail context, to maximize sales and performance.
✨Bring Fresh Ideas
Think about innovative strategies or fresh perspectives you can bring to the role. Be ready to share these ideas during the interview, as the company values diverse viewpoints that contribute to their success.
