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- Tasks: Build relationships with guests and provide exceptional customer service during their pre-cruise journey.
- Company: Leading cruise vacation company with a focus on guest satisfaction.
- Benefits: Employee discounts, generous leave policies, and a fun work environment.
- Why this job: Join a vibrant team and help create unforgettable cruise experiences for guests.
- Qualifications: Sales experience and excellent communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
A leading cruise vacation company is seeking a Personal Cruise Advisor to join their Contact Centre in Eastleigh, England. This role involves building relationships with guests, achieving sales targets, and providing top-notch customer service throughout the pre-cruise journey.
The ideal candidate will have:
- Experience in a sales role
- Exceptional communication skills
- A passion for delivering an outstanding guest experience
Benefits include employee discounts and generous leave policies.
Cruise Booking Specialist — Outbound Guest Care in Eastleigh employer: Carnival Corporation & Plc
Contact Detail:
Carnival Corporation & Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise Booking Specialist — Outbound Guest Care in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the cruise industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with a recruiter or during an interview, make sure you can clearly express why you're the perfect fit for the Personal Cruise Advisor role. Highlight your sales experience and passion for customer service.
✨Tip Number 3
Stay informed about the cruise industry! Read up on trends, popular destinations, and customer preferences. This knowledge will not only impress interviewers but also help you build rapport with potential guests.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to join our team. Plus, it’s the best way to ensure your application gets noticed!
We think you need these skills to ace Cruise Booking Specialist — Outbound Guest Care in Eastleigh
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel and cruising shine through. Share any personal experiences or stories that highlight why you’re excited about helping guests plan their dream vacations.
Highlight Your Sales Experience: Make sure to emphasise any previous sales roles you've had. We want to see how you've achieved targets and built relationships with customers, so don’t hold back on those success stories!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description and show us how your skills align with what we’re looking for in a Personal Cruise Advisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Contact Centre!
How to prepare for a job interview at Carnival Corporation & Plc
✨Know Your Cruise Lines
Familiarise yourself with the different cruise lines and their offerings. This will not only help you answer questions confidently but also show your genuine interest in the role. Research popular destinations, onboard experiences, and any recent news about the company.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience and how you've successfully met targets. Use specific examples that highlight your ability to build relationships and close deals. Remember, they want to see how you can contribute to their sales goals!
✨Emphasise Customer Service Excellence
Since this role is all about providing top-notch customer service, be ready to share stories where you went above and beyond for a customer. Highlight your communication skills and how you handle difficult situations with grace and professionalism.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
