Director, Platform Delivery

Job Description

Join us in shaping the future of unforgettable holiday happiness across our P&O Cruises and Cunard ships & Head Office as a key senior management person within our Technology Department. At Carnival UK, we believe in the power of diversity to drive success, valuing a blend of backgrounds, experiences, and skills. If you're a technology professional with a strategic mindset and a track record of overseeing a technology department, let's talk. We're not just looking for qualifications on paper; we're searching for someone who can bring fresh ideas and a new perspective to our team.

The Role

As a Director, Platform Delivery, you'll play a pivotal role in steering the technological direction of Carnival UK and our ships, ensuring we continue to deliver unforgettable holiday happiness. Your leadership will not only shape our technological advancements but also inspire a team of technology professionals to excel in their roles.

Key accountabilities include:

• Own the end-to-end delivery, evolution and performance of DTO platforms, ensuring stability, scalability, security and alignment with the DTO technology strategy.
• Shape platform roadmaps, balancing investment in new capability with technical debt reduction while maintaining platform reliability and operational readiness.
• Lead and develop high-performing platform delivery teams, building strong technical, engineering, architectural and operational capability.
• Act as the senior integration point across platform, product and shared service teams, managing dependencies and ensuring platform change enables product delivery.

Job Requirements

This role demands a blend of strategic vision & technical expertise. We're looking for someone with:

• Significant experience leading large-scale platform delivery within complex digital and technology environments.
• A proven track record of delivering resilient, secure and scalable technology platforms that enable strategic business outcomes.
• Strong commercial, engineering and operational judgement, including experience managing strategic vendors and significant technology portfolios.
• A degree-level qualification in Business, Technology, Engineering or a related discipline, or equivalent relevant professional experience.

About You:

Your ability to think strategically, drive results with integrity, and inspire your team is what sets you apart. You're not just a technology professional; you're a visionary person who's ready to make a significant impact.

• A credible executive leader who can shape platform strategy and influence senior stakeholders across technology and the wider business.
• An inclusive people leader who develops senior colleagues, supports succession and creates a culture of ownership and continuous learning.
• A transparent, data-led decision-maker who balances guest impact, business value, quality, cost and risk.
• A collaborative and adaptable leader who can resolve complex cross-platform issues and align teams around a shared platform agenda.

Why Join Us?

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK05, offered as a full-time position, on a permanent basis, with an offering of hybrid work including up to two days from home.

We're more than just a holiday company; we're a community that values work-life balance, personal growth, and wellbeing. As part of our team, you'll enjoy:

• Employee Discounted Cruising plus Friends and Family offers
• Annual bonus
• A friendly welcome with help settling in
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Employee-led networks
• Employee Assistance and Wellbeing programmes
• Recognition scheme with prizes and awards
• Contributory Defined Contribution Pension scheme
• Company paid private medical and dental insurance and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal

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