Carnival UK is seeking a Reservations Concierge for our Holland America Line & Seabourn Contact Centre in the UK. You will handle cruise bookings by email and phone, and use product knowledge to resolve guest queries with high service standards.
The role emphasizes delivering a memorable guest experience and proactive upsell of itineraries. The position is full-time with a hybrid work model, requiring office presence in Southampton for at least two days per week.
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Cruise Reservations Specialist — Hybrid, Southampton employer: Carnival Corporation & plc
Carnival UK is an excellent employer that fosters a collaborative and innovative work culture, allowing Senior FP&A Analysts to thrive in their roles. With the flexibility of hybrid working arrangements, employees enjoy a healthy work-life balance while contributing to strategic financial decisions that shape the company's future. Additionally, Carnival UK prioritises professional development, offering numerous growth opportunities to enhance skills and advance careers within the finance function.
Contact Details:
Carnival Corporation & plc Recruitment Team
