Collaboration Platform Technical Lead

Job Description

In our continuous journey of growth and innovation at Carnival UK, we are seeking aCollaboration Platform Technical Lead to bring fresh insights and expertise to our technology department. This pivotal role will involve:

• Leading the technical management and support of M365, Miro, Atlassian, and other collaboration tools across Carnival UK.
• Acting as a key liaison with stakeholders to understand collaboration needs and implement secure, efficient solutions.
• Driving platform integration, documentation, and alignment with industry best practices and CUK standards.
• Supporting the adoption of emerging technologies such as Copilot and AI to enhance productivity and innovation.

This role is positioned atCUK08 level within our organisation and is available on afull-time ,permanent basis. We offer hybrid work including up to two days from home.

Who We Are

Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.

What You\’ll Bring

Your unique background and skills are what will make you stand out. We\’re looking for:

• Proven experience managing and supporting M365, Atlassian, and ideally Miro.
• Strong technical knowledge in platform administration, integration, and security.
• Familiarity with collaboration trends, including AI and Copilot technologies.
• Ability to liaise with third-party vendors and global teams to ensure service quality.

About You: The Ideal Candidate

You are more than just your CV. You\’re someone who brings:

• A proactive, problem-solving mindset with a passion for technology.
• Strong communication and stakeholder engagement skills across all levels.
• A customer-focused approach with a drive to improve user experience.
• Confidence to lead, influence, and collaborate across cross-functional teams.

Application Guidance

Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about technology and looking for an opportunity to grow, we’d love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.

Why Join Us?

Working with us means more than just a role in technology. It’s about being part of a team that values well-being and personal growth. Here’s what we offer:

• Employee Discounted Cruising plus Friends and Family offers
• Annual bonus
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Recognition scheme with prizes and awards
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Employee-led networks
• Employee Assistance and Wellbeing programmes
• Company paid Health Cash Plan and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal
• Contributory Defined Contribution Pension scheme
• A friendly welcome with help settling in

Recruitment Journey

For more information on your recruitment journey, please visit .

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About Us

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

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