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- Tasks: Lead the development of digital products for seamless travel experiences.
- Company: Join Carnival UK, a leader in creating unforgettable holiday experiences.
- Benefits: Enjoy hybrid work, extensive learning opportunities, and employee discounts.
- Why this job: Be part of a transformative team shaping the future of travel technology.
- Qualifications: Experience in product management within tech, ideally in travel or hospitality.
- Other info: Occasional international travel and flexible working arrangements included.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Carnival UK is seeking a forward-thinkingProduct Managerto lead the evolution of ourcrew and shoreside team digital products, which are essential to delivering seamless travel experiences for our guests. This role is pivotal in shaping how our internal teams prepare for and support every journey, ensuring that every guest interaction is underpinned by world-class operational excellence.
We are re-shaping Technology to deliver a vivid new vision that supports our growth and transformation from a traditional legacy estate. By leveraging cutting-edge digital technologies and agile methodologies, we aim to enhance the experience of ourcrew, shoreside teams, and ultimately our guests.
The successful Product Manager will be responsible for driving the development and execution of our product strategy across internal-facing platforms, ensuring alignment with our overall business goals. They will lead and influence cross-functional teams, manage product lifecycles, and leverage data-driven insights to continuously improve our offerings. This role requires a visionary leader with a strong background in technology and a passion for innovation.
Key Responsibilities:
- Crew & Shoreside Product Leadership:Own the roadmap and development of digital products that empower our crew and shoreside teams to deliver exceptional guest experiences.
- Guest Journey Enablement:While not directly guest-facing, your work will be instrumental in ensuring our teams are equipped to provide seamless embarkation, pre-travel, and onboard services.
- Industry Insight:Stay attuned to global travel trends, regulatory changes, and innovations across the destinations we visit, ensuring our products remain competitive and compliant.
- Digital Transformation:Drive initiatives that align with our broader digital strategy, including mobile apps, operational platforms, and integrated systems.
- Product Lifecycle Management:Oversee the full product lifecycle—from vision and strategy to development, implementation, and retirement.
- Cross-functional Leadership:Collaborate with stakeholders across departments to align product goals with business objectives.
- Team Leadership:Manage and mentor a team of product owners, fostering a high-performing and innovative culture.
- Hardware/Software Integration:Ensure seamless integration of digital solutions with physical infrastructure.
- Travel: Occasional international travel to our ships, including some evening and weekend work.
Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full-time position, on a permanent basis. We offer hybrid work including up to two days from home.
Requirements:
- Proven experience as a Product Manager in technology services, ideally within hospitality, travel, or service-based sectors.
- Experience in the travel industry or with booking systems is essential.
- Background in internal-facing platforms or operational support systems is highly desirable.
- Strong understanding of digital platforms (apps, websites, e-commerce) and their role in enhancing operational and customer experience.
- Experience and certification in Agile methodologies.
- Excellent leadership and stakeholder engagement skills.
- Flexibility to travel internationally.
About You: A Catalyst for Change
We believe that diversity enriches our team. We\’re interested in candidates who:
- Bring fresh ideas and different perspectives
- Have a background in customer-centric and team-enabling technologies
- Are adaptable and innovative
- Have strong stakeholder engagement skills
Why Join Us?Working with us is about more than a job. It\’s about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing:
- Hybrid working arrangements.
- Regular office events and charity fundraisers.
- Extensive learning and development opportunities.
- Annual bonus.
- Minimum 25 days leave, bank holiday allowance, and holiday trading scheme.
- Employee-led networks and wellbeing programs.
- Recognition scheme with prizes and awards.
- Employee discounted cruising plus friends and family offers.
- Contributory pension scheme.
- Private medical and dental insurance.
- Life assurance.
- Parental and adoption leave.
- Employee shares plan.
- Electric car and cycle to work schemes.
- Onsite restaurant with healthy meal options.
- Discounted retail and leisure via discounts portal.
Ready to Lead?If guiding a technology team to new heights excites you, we\’re eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.
Recruitment Journey
For more information on your recruitment journey, please visithttps://bit.ly/CUKCandidateJourney.
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Product Manager - Seamless Travel employer: Carnival Corporation & plc
Contact Detail:
Carnival Corporation & plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager - Seamless Travel
✨Tip Number 1
Familiarise yourself with the latest trends in the travel industry, especially those related to digital transformation and guest experience. This knowledge will not only help you during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the travel and technology sectors. Attend industry events or join online forums where you can connect with current Product Managers or others in similar roles. This could provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your understanding of Agile methodologies by discussing relevant projects you've worked on. Be prepared to explain how you’ve applied these principles to enhance product development and team collaboration.
✨Tip Number 4
Prepare to discuss how you would approach cross-functional leadership. Think of examples where you successfully collaborated with different teams to achieve a common goal, as this is crucial for the role at Carnival UK.
We think you need these skills to ace Product Manager - Seamless Travel
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, especially within technology services and the travel industry. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for innovation and your understanding of digital transformation in the travel sector. Mention specific examples of how you've led cross-functional teams or managed product lifecycles.
Showcase Your Leadership Skills: In your application, emphasise your leadership experience and ability to mentor teams. Provide examples of how you've fostered a high-performing culture in previous roles.
Highlight Agile Methodologies: Since experience and certification in Agile methodologies are essential, make sure to detail your familiarity with these practices. Include any relevant projects where you successfully implemented Agile processes.
How to prepare for a job interview at Carnival Corporation & plc
✨Understand the Product Landscape
Familiarise yourself with Carnival UK's digital products and how they enhance guest experiences. Be prepared to discuss how your previous experience aligns with their product strategy and how you can contribute to their vision.
✨Showcase Your Leadership Skills
As a Product Manager, you'll need to lead cross-functional teams. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and achieving business objectives.
✨Demonstrate Industry Knowledge
Stay updated on current trends in the travel and hospitality sectors. Be ready to discuss how these trends could impact Carnival UK's offerings and how you can leverage them to drive innovation.
✨Prepare for Agile Methodology Questions
Since experience in Agile methodologies is essential, be prepared to discuss your familiarity with Agile practices. Share specific examples of how you've implemented Agile processes in previous roles to improve product development.
