Join us in shaping the future of unforgettable holiday happiness across our P&O Cruises and Cunard ships & Head Office as a key senior management person within our Commerce Department. At Carnival UK, we believe in the power of diversity to drive success, valuing a blend of backgrounds, experiences, and skills. If you're a commerce professional with a strategic mindset and a track record of overseeing a commerce department, let's talk. We're not just looking for qualifications on paper; we're searching for someone who can bring fresh ideas and a new perspective to our team.
The Role
As a Director, Digital Product Owner, you'll play a pivotal role in steering the technological direction of Carnival UK and our ships, ensuring we continue to deliver unforgettable holiday happiness. Your leadership will not only shape our commerce advancements but also inspire a team of technology professionals to excel in their roles.
Key accountabilities
- Own the integrated product vision and strategic roadmap across web and app channels for Cunard and P&O Cruises, balancing customer needs, commercial priorities and brand objectives.
- Lead the Design & UX, Digital Self-Service and Product Ownership functions, setting clear priorities and developing product management capability across the wider digital product community.
- Act as the senior business counterpart to DTO's Technical Product Owners, aligning joint roadmaps, resolving dependencies and escalating blockers that risk customer or commercial outcomes.
- Establish robust product governance, including backlog management, prioritisation frameworks and investment decision-making in partnership with the VP, E-Commerce.
Job Requirements
- 10+ years’ experience in digital product management or product ownership, including leadership of enterprise-wide digital transformation.
- Demonstrable experience defining and delivering product strategies for customer-facing digital commerce platforms.
- Proven ability to lead complex, cross-functional delivery across Technology, UX, Operations, Marketing and Data using Agile methodologies.
- Strong commercial judgement, with experience owning product roadmaps, budgets, governance, stakeholder engagement and investment prioritisation.
About You
- A customer-focused and commercially minded leader who makes transparent, data-backed decisions while balancing guest impact, business value and risk.
- An inclusive people leader who builds high-performing teams, develops senior leaders and creates an open environment for learning and honest feedback.
- A credible and collaborative communicator who can influence senior stakeholders and align colleagues across Brand, Marketing, DTO and Operations.
- An adaptable strategic thinker who can navigate complexity, manage competing priorities and translate enterprise strategy into clear product roadmaps.
Why Join Us?
Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK05, offered as a full-time position, on a permanent basis, with an offering of hybrid work including up to two days from home.
We're more than just a holiday company; we're a community that values work-life balance, personal growth, and wellbeing. As part of our team, you'll enjoy:
- Employee Discounted Cruising plus Friends and Family offers
- Annual bonus
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme
- Company paid private medical and dental insurance and health assessment
- Contributory Defined Contribution Pension scheme
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Director, Digital Product Owner, eCommerce in Southampton employer: Carnival Corporation Ltd.
Carnival UK is an excellent employer, offering a supportive work culture that prioritises the health and wellbeing of its employees. With opportunities for professional growth and a flexible hybrid working model, team members can enjoy a balanced work-life while contributing to meaningful initiatives that enhance colleague wellbeing. Located in a vibrant environment, Carnival UK fosters collaboration and innovation, making it an attractive place for those seeking a rewarding career in occupational health.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Digital Product Owner, eCommerce in Southampton
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Carnival Corporation Ltd. are looking for when hiring for a Director, Digital Product Owner, eCommerce.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Carnival Corporation Ltd. for the Director, Digital Product Owner, eCommerce, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Carnival Corporation Ltd. as a Director, Digital Product Owner, eCommerce, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Carnival Corporation Ltd.’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Director, Digital Product Owner, eCommerce.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Carnival Corporation Ltd., make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Carnival Corporation Ltd.'s goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Carnival Corporation Ltd.. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Carnival Corporation Ltd.
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Carnival Corporation Ltd. uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Carnival Corporation Ltd.. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
