At a Glance
- Tasks: Lead the eCommerce team to shape unforgettable holiday experiences and drive digital performance.
- Company: Carnival UK, a diverse community focused on innovative holiday solutions.
- Benefits: Hybrid work, employee discounts, extensive leave, and wellness programmes.
- Other info: Enjoy a vibrant workplace culture with opportunities for personal growth and development.
- Why this job: Join a visionary team and make a significant impact in the eCommerce landscape.
- Qualifications: Proven eCommerce leadership experience with a strategic mindset and strong commercial judgement.
The predicted salary is between 100000 - 130000 £ per year.
Join us in shaping the future of holiday experiences across Carnival UK as a key senior management leader.
At Carnival UK, we believe in the power of diversity to drive success, valuing a blend of backgrounds, experiences, and skills.
If you're posess a strategic mindset and a track record of overseeing a department, let's talk.
We're not just looking for qualifications on paper; we're searching for someone who can bring fresh ideas and a new perspective to our team.
The Role
The e Commerce team leads Carnival UK's digital commerce agenda across P&O Cruises and Cunard, driving digital channel performance, customer experience, product ownership, content governance and insight‑led decision making.
As a VP, e Commerce, you'll play a pivotal role in steering the direction of the Corporate team, ensuring we continue to deliver unforgettable holiday happiness.
Your direction will not only influence our business health but also inspire a team of e Commerce professionals to excel in their roles.
Key accountabilities include
- Own the end‑to‑end commercial performance of digital channels across all global markets, setting revenue, traffic and conversion strategies across web and app platforms.
- Define and champion the channel strategy across web and app, ensuring a cohesive, brand‑appropriate customer experience that drives acquisition, engagement and retention.
- Provide executive sponsorship and strategic direction for the Product Owner community, shaping product investment decisions and roadmap prioritisation.
- Build and embed a rigorous insight and analytics capability that drives evidence‑based decision‑making across Channels & Commerce.
- Job Requirements
This role demands a blend of strategic vision & technical expertise. We're looking for someone with:
- Proven experience leading large‑scale e Commerce functions with ownership of commercial performance and digital trading outcomes.
- Strong expertise in digital channel strategy, customer experience optimisation and conversion performance.
- Significant experience leading multi‑disciplinary teams across product, content, experience, analytics and trading.
- Strong commercial judgement with the ability to influence strategic investment and technology roadmap decisions.
About You
Your ability to think strategically, drive results with integrity, and inspire your team is what sets you apart.
You're not just a e Commerce professional; you're a visionary person who's ready to make a significant impact.
Why Join Us?
Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK04, offered as a full‑time position, on a permanent basis, with an offering of hybrid work including up to two days from home.
We're more than just a holiday company; we're a community that values work‑life balance, personal growth, and wellbeing. As part of our team, you'll enjoy:
- Employee Discounted Cruising plus Friends and Family offers
- Annual bonus
- A friendly welcome with help settling in
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers
- Extensive learning and development opportunities
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme
- Employee‑led networks
- Employee Assistance and Wellbeing programmes
- Recognition scheme with prizes and awards
- Contributory Defined Contribution Pension scheme
- Company paid private medical and dental insurance and health assessment
- In‑house Occupational Health help and access to digital GP
- Life Assurance
- Parental and adoption leave
- Employee Shares Plan
- Electric Car and Cycle to Work schemes
- Onsite restaurant offering range of healthy cooked and grab‑and‑go meals
- Discounted retail and leisure via discounts portal
- #J-18808-Ljbffr
Ecommerce Vice President. in Southampton employer: Carnival Corporation and plc
At Carnival UK, we pride ourselves on being an exceptional employer that champions diversity and fosters a vibrant work culture. As the Ecommerce Vice President, you'll not only lead a dynamic team but also enjoy extensive benefits such as hybrid working options, generous leave policies, and a strong focus on personal growth and wellbeing. Join us to make a meaningful impact in shaping unforgettable holiday experiences while being part of a supportive community that values your contributions.
Contact Details:
Carnival Corporation and plc Recruitment Team
