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- Tasks: Lead the transformation of flight booking services for seamless guest journeys.
- Company: Join Carnival UK, a leader in creating unforgettable holiday experiences.
- Benefits: Enjoy hybrid work, extensive learning opportunities, and employee discounts.
- Why this job: Be part of a dynamic team shaping travel experiences and making a real impact.
- Qualifications: Proven experience in delivering complex tech solutions and agile environments required.
- Other info: Occasional international travel and flexible working arrangements available.
The predicted salary is between 48000 - 84000 £ per year.
Carnival UK is seeking a Delivery Manager to lead the transformation of our flight booking services, ensuring seamless guest journeys from home to ship. This role is pivotal in delivering complex, high-impact technology solutions that connect air travel with our cruise operations.
This role is all about end-to-end ownership: from shaping product direction to ensuring smooth delivery with cross-functional teams. You’ll be the person who connects the dots between user needs, business goals, and technical execution—leading delivery while influencing product strategy.
Why the Title? We’ve found that Delivery Manager better reflects the hands-on, outcome-focused nature of this role. If you’ve worked in agile environments, led squads, or driven product delivery in fast-paced settings, you’ll likely thrive here—even if your current title is Product Manager, Delivery Manager, or something else entirely.
This Role is for You If You:
- Have a product mindset but love being close to delivery.
- Enjoy working with engineers, designers, and stakeholders to bring ideas to life.
- Are comfortable owning both the what and the how.
As we modernize our legacy systems, this role will focus on orchestrating the delivery of integrated, scalable, and resilient flight solutions. You’ll work across teams to ensure that our guests experience a smooth and coordinated transition from air to sea.
Key Responsibilities
- End-to-End Delivery Leadership: Drive the successful delivery of technology solutions that support flight booking and integration with cruise operations.
- Cross-Functional Collaboration: Partner with engineering, operations, and commercial teams to ensure alignment and timely execution.
- Stakeholder Engagement: Engage with internal and external stakeholders to ensure delivery meets business needs and guest expectations.
- Team Leadership: Lead and mentor delivery teams, fostering a high-performance culture.
- Continuous Improvement: Use data and feedback to refine delivery processes and enhance service quality.
- Travel: Occasional international travel to ships and ports, including some evening and weekend work.
What We’re Looking For:
- Proven experience delivering complex technology solutions in a matrixed environment—ideally involving travel, leisure, or hospitality.
- Strong track record of managing delivery across the full lifecycle—from planning to implementation and optimisation.
- Experience working in scenarios involving coordination between multiple transport or service providers.
- Agile delivery expertise with relevant certifications.
- Excellent leadership and communication skills.
About You: A Catalyst for Change
We believe that diversity enriches our team. We’re interested in candidates who:
- Bring fresh ideas and different perspectives.
- Have a background in customer-centric technologies.
- Are adaptable and innovative.
Why Join Us?
Working with us is about more than a job. It’s about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing:
- Hybrid working arrangements.
- Regular office events and charity fundraisers.
- Extensive learning and development opportunities.
- Annual bonus.
- Minimum 25 days leave, bank holiday allowance, and holiday trading scheme.
- Employee-led networks and wellbeing programs.
- Recognition scheme with prizes and awards.
- Employee discounted cruising plus friends and family offers.
- Contributory pension scheme.
- Private medical and dental insurance.
- Life assurance.
- Parental and adoption leave.
- Employee shares plan.
- Electric car and cycle to work schemes.
- Onsite restaurant with healthy meal options.
- Discounted retail and leisure via discounts portal.
Ready to Lead?
If guiding a technology team to new heights excites you, we’re eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.
Senior Delivery Manager. employer: Carnival Corporation and plc
Contact Detail:
Carnival Corporation and plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Delivery Manager.
✨Tip Number 1
Familiarise yourself with Carnival UK's operations and their approach to integrating air travel with cruise services. Understanding their business model will help you articulate how your experience aligns with their goals during interviews.
✨Tip Number 2
Highlight your experience in agile environments, especially if you've led cross-functional teams. Be prepared to discuss specific examples of how you've driven product delivery and managed stakeholder engagement effectively.
✨Tip Number 3
Showcase your leadership skills by sharing instances where you've mentored teams or fostered a high-performance culture. This is crucial as the role involves leading delivery teams and ensuring they meet business needs.
✨Tip Number 4
Prepare to discuss how you've used data and feedback to improve delivery processes in past roles. Carnival UK values continuous improvement, so demonstrating your analytical skills will set you apart.
We think you need these skills to ace Senior Delivery Manager.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in delivering complex technology solutions, especially in travel or hospitality. Use specific examples that demonstrate your leadership and cross-functional collaboration skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your background aligns with the responsibilities outlined. Emphasise your product mindset and experience in agile environments, showcasing how you can drive successful delivery.
Highlight Key Achievements: When detailing your work history, focus on key achievements that illustrate your ability to manage delivery across the full lifecycle. Use metrics where possible to quantify your impact, such as improvements in service quality or efficiency.
Showcase Leadership Skills: Demonstrate your leadership capabilities by providing examples of how you've mentored teams or fostered a high-performance culture. This is crucial for a role that involves leading delivery teams and engaging with stakeholders.
How to prepare for a job interview at Carnival Corporation and plc
✨Understand the Role
Make sure you have a clear understanding of what a Senior Delivery Manager does, especially in the context of transforming flight booking services. Familiarise yourself with the key responsibilities and how they relate to cross-functional collaboration and stakeholder engagement.
✨Showcase Your Agile Experience
Since the role requires agile delivery expertise, be prepared to discuss your experience in agile environments. Highlight specific projects where you led teams or drove product delivery, and how you adapted to challenges during the process.
✨Demonstrate Leadership Skills
As a Senior Delivery Manager, you'll need to lead and mentor teams. Share examples of how you've fostered a high-performance culture in previous roles, and how you engage and motivate team members to achieve their best.
✨Prepare for Stakeholder Engagement
This role involves significant interaction with both internal and external stakeholders. Think of instances where you've successfully managed stakeholder expectations and how you ensured that delivery met business needs and guest expectations.
