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- Tasks: Manage travel agent access and provide technical support for booking systems.
- Company: Join Carnival UK, a leader in holiday cruises with iconic brands like P&O Cruises and Cunard.
- Benefits: Enjoy hybrid work options, discounts, wellbeing programs, and learning opportunities.
- Why this job: Be part of a team creating unforgettable holiday experiences while enhancing your tech skills.
- Qualifications: Advanced MS Excel skills and familiarity with SQL, Power BI, and API management required.
- Other info: Applications may close early due to high demand, so apply now!
The predicted salary is between 36000 - 60000 £ per year.
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Sales Support and System Analyst, Southampton
Client:
Carnival Corporation and plc
Location:
Southampton, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
b29b2e47f225
Job Views:
6
Posted:
25.08.2025
Expiry Date:
09.10.2025
Job Description:
Role Overview
The Sales Support & Systems Analyst manages travel agent access to booking engines, API platforms, and provides technical and reporting support for Cunard, Princess Cruises, and P&O Cruises. The role involves working with IT teams to ensure system performance, developing solutions, creating reports, and communicating improvements. The position requires a flexible, resilient, and curious approach to problem-solving.
This role includes:
- Managing booking processes and ensuring system availability for UK and international travel agents.
- Facilitating project delivery and representing travel agent partners.
- Collaborating with IT teams to enhance system access and functionality.
- Conducting user acceptance testing, managing security, and supporting audits.
- Creating reports using MS Excel to support business goals.
This is a full-time, permanent role at CUK09 level with hybrid work options.
What You\’ll Bring:
Advanced MS Excel skills, experience with report creation, data manipulation, stakeholder presentation skills, and familiarity with SQL, Power BI, API management, and systems development. Experience in the travel/cruise industry is preferred.
Why Join Us?
We offer various employee benefits, including discounts, leave, recognition schemes, learning opportunities, wellbeing programs, health plans, pension schemes, and more.
Applications may close early due to high demand. Apply now to join our team dedicated to creating unforgettable holiday experiences.
Recruitment Journey
For more info, visit our careers page.
#LI-Hybrid
#Job Functions: Research; Sales;
About Us
We are Carnival UK, leaders in holiday cruises, delivering joy and adventure through our iconic brands, P&O Cruises and Cunard. We are committed to diversity, safety, sustainability, and creating memorable travel experiences.
#J-18808-Ljbffr
Sales Support and System Analyst. employer: Carnival Corporation and plc
Contact Detail:
Carnival Corporation and plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support and System Analyst.
✨Tip Number 1
Familiarise yourself with the travel and cruise industry, especially Carnival Corporation's brands like Cunard and P&O Cruises. Understanding their services and customer base will help you speak confidently about how you can support their sales processes.
✨Tip Number 2
Brush up on your technical skills, particularly in MS Excel, SQL, and Power BI. Being able to demonstrate your proficiency in these tools during interviews will set you apart as a candidate who can effectively manage data and create insightful reports.
✨Tip Number 3
Network with professionals in the travel and cruise sectors. Attend industry events or join relevant online forums to connect with people who might provide insights or even referrals for the Sales Support and System Analyst role.
✨Tip Number 4
Prepare to discuss your problem-solving approach in detail. The role requires a flexible and resilient mindset, so think of examples from your past experiences where you've successfully navigated challenges, particularly in a technical or sales support context.
We think you need these skills to ace Sales Support and System Analyst.
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and required skills for the Sales Support and System Analyst position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Technical Skills: Emphasise your advanced MS Excel skills, experience with SQL, Power BI, and API management in your CV and cover letter. Provide specific examples of how you've used these tools in previous roles to solve problems or improve processes.
Showcase Problem-Solving Abilities: In your application, illustrate your flexible and resilient approach to problem-solving. Share examples of challenges you've faced in past roles and how you successfully navigated them, particularly in a technical or systems context.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only expresses your enthusiasm for the role but also connects your background in the travel or cruise industry to the position. Mention why you want to work for Carnival UK and how you can contribute to their mission.
How to prepare for a job interview at Carnival Corporation and plc
✨Showcase Your Technical Skills
Make sure to highlight your advanced MS Excel skills and any experience you have with SQL, Power BI, or API management. Be prepared to discuss specific examples of how you've used these tools in previous roles.
✨Demonstrate Problem-Solving Abilities
Since the role requires a flexible and curious approach to problem-solving, think of instances where you've successfully tackled challenges. Share your thought process and the steps you took to find solutions.
✨Understand the Travel Industry
Familiarise yourself with the travel and cruise industry, particularly Carnival Corporation's brands like Cunard and P&O Cruises. Showing knowledge about their services and market position can set you apart from other candidates.
✨Prepare for User Acceptance Testing Questions
As user acceptance testing is part of the role, be ready to discuss your experience with testing systems and managing security. Think of examples where you've contributed to system improvements or audits.
