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- Tasks: Lead training and engagement for travel agents across the UK, shaping national strategy.
- Company: Join Princess Cruises, a leading brand in the iconic Carnival Corporation family.
- Benefits: Enjoy employee discounts, hybrid work, generous leave, and wellness programmes.
- Why this job: Be the voice of Princess Cruises, inspiring others while travelling and making an impact.
- Qualifications: Experience in travel or tourism, strong communication skills, and proficiency in online learning tools.
- Other info: This role involves extensive travel and offers a collaborative, dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
Join Princess Cruises, one of Carnival Corporation\’s iconic cruise brands, as our Training and Engagement Manager . This pivotal role involves leading the education and inspiration of travel agents across the UK to champion our brand. Based in Southampton with extensive travel across the UK, this is an exciting opportunity to shape national training strategy and drive engagement across multiple platforms.
As the face and voice of Princess Cruises to the UK travel trade, you\’ll:
- Develop and deliver a national multi-channel learning strategy
- Create and maintain engaging training materials aligned with brand guidelines
- Deliver training via webinars, live streams, e-learning, and in-person sessions
- Collaborate with Sales Operations and other stakeholders to drive performance, engaging with travel agents through social media, events, and familiarisation trips
This role is classified as a CUK08, offered on a full-time permanent basis with hybrid work arrangements. It includes extensive travel.
Requirements: Your Expertise and Leadership
- Proven experience in the travel or tourism industry, ideally in sales or training
- Strong presentation and communication skills
- Experience with online learning platforms
- Proficiency in Microsoft Office and content creation tools (e.g., Canva, PowerPoint, Photoshop)
- Full UK Driving Licence and willingness to travel (25-50%)
About You: A Catalyst for Change
- A passion for training and engagement
- Ability to build strong relationships with stakeholders
- Proactive, adaptable, resilient
- Leadership qualities and a collaborative mindset
Why Join Us?
- Employee Discounted Cruising plus Friends and Family offers
- Annual bonus
- Minimum 25 days leave, bank holidays, holiday trading scheme
- Employee-led networks
- Employee Assistance and Wellbeing programmes
- Contributory pension scheme
- Private medical and dental insurance, health assessments
- In-house Occupational Health, digital GP access
- Life Assurance
- Parental and adoption leave
- Employee Shares Plan
- Electric Car and Cycle to Work schemes
- Discounted retail and leisure
Ready to Lead?
If guiding a team excites you, apply now to start your journey with us, making a difference through your leadership.
Recruitment Journey
For more info, visit
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National Training & Engagement Manager. employer: Carnival Corporation and plc
Contact Detail:
Carnival Corporation and plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Training & Engagement Manager.
✨Tip Number 1
Familiarise yourself with the latest trends in the travel and tourism industry. Understanding current market dynamics will help you engage effectively with travel agents and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the travel sector, especially those involved in training and engagement. Attend industry events or webinars to connect with potential colleagues and gain insights into best practices.
✨Tip Number 3
Showcase your presentation skills by creating a short training session or webinar on a relevant topic. This will not only demonstrate your ability to deliver engaging content but also give you practical experience to discuss during your interview.
✨Tip Number 4
Research Princess Cruises' brand values and recent initiatives. Tailoring your discussions around their specific goals and how you can contribute will make you stand out as a candidate who is genuinely interested in the role.
We think you need these skills to ace National Training & Engagement Manager.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel or tourism industry, particularly in sales or training. Emphasise your strong presentation and communication skills, as well as any experience with online learning platforms.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and engagement. Discuss how your leadership qualities and collaborative mindset make you a great fit for the role. Be sure to mention your willingness to travel and your proficiency with tools like Microsoft Office and content creation software.
Showcase Your Achievements: When detailing your previous roles, focus on specific achievements that demonstrate your ability to develop and deliver training materials. Use metrics where possible to illustrate your impact, such as improved engagement rates or successful training outcomes.
Prepare for Interviews: If selected for an interview, prepare to discuss your strategies for engaging travel agents and your experience with multi-channel learning strategies. Be ready to share examples of how you've built relationships with stakeholders and driven performance in past roles.
How to prepare for a job interview at Carnival Corporation and plc
✨Showcase Your Passion for Training
Make sure to express your enthusiasm for training and engagement during the interview. Share specific examples of how you've inspired others in previous roles, as this aligns perfectly with the expectations of the National Training & Engagement Manager position.
✨Demonstrate Strong Communication Skills
Since this role involves delivering training through various channels, it's crucial to showcase your presentation and communication skills. Prepare a brief presentation or training snippet to demonstrate your ability to engage an audience effectively.
✨Familiarise Yourself with the Brand
Research Princess Cruises thoroughly before the interview. Understand their brand values, recent campaigns, and how they engage with travel agents. This knowledge will help you tailor your responses and show that you're genuinely interested in the company.
✨Highlight Your Adaptability
Given the extensive travel and hybrid work arrangements, emphasise your adaptability and resilience. Share experiences where you've successfully navigated change or adapted your training methods to suit different audiences or platforms.
