At a Glance
- Tasks: Lead and evolve client experience strategy while collaborating with executive stakeholders.
- Company: Carne Group, a leader in client experience and marketing.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a diverse team committed to creating an inclusive workplace.
- Why this job: Make a real impact on client trust and retention in a dynamic environment.
- Qualifications: Experience in client experience programmes and strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
Carne Group is seeking an experienced Associate Director - Marketing (Client Experience) based in London to lead and evolve the client experience strategy.
In this role, you will work closely with executive stakeholders to improve trust and retention, while driving long-term, client-led growth in a regulated environment.
The ideal candidate will have significant experience in leading client experience programmes, strong analytical skills, and a proven background in stakeholder management.
Join us in creating a diverse and inclusive environment!
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We think you need these skills to ace Associate Director, Client Experience & VoC in London
Client Experience Strategy
Stakeholder Management
Analytical Skills
Trust Building
Retention Strategies
Client-Led Growth
Regulatory Knowledge
