At a Glance
- Tasks: Lead and evolve client experience strategy, focusing on Voice of the Client.
- Company: Carne Group, a leading firm in financial services with a strong focus on client trust.
- Benefits: Competitive salary, professional development, and opportunities for growth.
- Other info: Collaborative role with executive leadership in a vibrant London office.
- Why this job: Make a real impact on client relationships and drive growth in a dynamic environment.
- Qualifications: Experience in marketing and client experience within regulated financial services.
The predicted salary is between 60000 - 80000 £ per year.
Carne Group in London seeks an experienced Associate Director – Marketing (Client Experience) to lead and evolve the client experience strategy, embedding a Voice of the Client approach across onboarding, servicing and renewal phases.
The role collaborates with executive leadership to strengthen client trust, improve retention and drive client-led growth in a regulated financial services environment. Based in London with in-person stakeholder engagement.
Client Experience Lead – VoC Strategy & Growth employer: Carne Distributor Due Diligence
Carne Group is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work culture. Located in the heart of London, we offer our team members unique opportunities to engage directly with executive leadership, fostering an environment where innovative ideas thrive and client relationships are strengthened. Our commitment to a Voice of the Client approach not only enhances client trust but also empowers our employees to make a meaningful impact in the financial services sector.
Contact Details:
Carne Distributor Due Diligence Recruitment Team
