Carmoola is seeking a Collections Agent who will be on the front line, speaking with customers in arrears to understand their circumstances and agree affordable repayment plans. The role emphasizes empathy, listening, and fair treatment, with a pathway to helping customers get back on track.
No prior collections experience is required; training will be provided. A customer-focused attitude and strong communication are key, with potential for remote or hybrid working and London office
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Remote Collections Agent — Help Drivers Stay on the Road employer: Carmoola
Carmoola is an exceptional employer that champions innovation and customer-centric solutions in the car finance sector. With a hybrid working model based in the vibrant Primrose Hill area of London, employees enjoy a supportive work culture that prioritises personal growth, offering extensive benefits such as private healthcare, generous holiday allowances, and performance-based pay reviews. Joining Carmoola means being part of a dynamic team where your analytical insights directly influence impactful decisions, all while leveraging cutting-edge AI tools to enhance your expertise in collections.
