Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional support and enhance customer experiences in a dynamic fintech environment.
- Company: A fast-paced fintech company in Greater London with a focus on customer satisfaction.
- Benefits: Competitive salary, hybrid working arrangement, and significant growth opportunities.
- Why this job: Join a vibrant team and make a real difference in customer experiences.
- Qualifications: Over 2 years in customer service and excellent communication skills.
- Other info: Thriving environment with opportunities for personal and professional development.
The predicted salary is between 30000 - 35000 £ per year.
A dynamic fintech company in Greater London seeks a Customer Operations Executive to deliver exceptional support and enhance customer experiences. You will respond to customer queries, onboard new clients, and collaborate across teams to refine services.
The ideal candidate has over 2 years in customer service, excellent communication skills, and the ability to thrive in a fast-paced environment.
This role offers a competitive salary between £30K – £35K, along with a hybrid working arrangement and significant growth opportunities.
Customer Operations Executive — Hybrid London employer: Carmoola
Contact Detail:
Carmoola Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Executive — Hybrid London
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those already working at companies you're interested in. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for interviews by practising common customer service scenarios. Think about how you'd handle tricky situations or difficult customers. We want you to shine and show off your problem-solving skills!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with potential employers, let them know why you're excited about working in customer operations and how you can contribute to enhancing customer experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Operations Executive — Hybrid London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've thrived in fast-paced environments, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Customer Operations Executive role and how you can enhance our customer experiences. Keep it engaging and personal.
Showcase Your Team Spirit: Since collaboration is key in this role, share instances where you’ve worked with others to solve problems or improve services. We love seeing teamwork in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Carmoola
✨Know the Company Inside Out
Before your interview, take some time to research the fintech company. Understand their services, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role focuses on customer support, prepare specific examples from your past experience that highlight your communication skills and problem-solving abilities. Think of situations where you turned a negative customer experience into a positive one.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess how you would handle various customer situations. Practice your responses to common scenarios, such as dealing with an unhappy customer or onboarding a new client, to demonstrate your quick thinking and adaptability.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about team dynamics, growth opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
