Carmoola in London is hiring an analytical, commercially-minded Collections Analyst to shape how we support customers who fall behind. You’ll own the numbers behind our Collections function, turning data into actionable insights with a suite of embedded AI tools to speed analysis.
This role is hybrid, with at least 2 days a week in the office, and focuses on analysing performance, forecasting arrears, and testing strategies while keeping FCA CONC guidance and Consumer Duty front of mind.
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AI-Powered Collections Analyst (London Hybrid) employer: Carmoola
Carmoola is an exceptional employer that champions innovation and customer-centric solutions in the car finance sector. With a hybrid working model based in the vibrant Primrose Hill area of London, employees enjoy a supportive work culture that prioritises personal growth, offering extensive benefits such as private healthcare, generous holiday allowances, and performance-based pay reviews. Joining Carmoola means being part of a dynamic team where your analytical insights directly influence impactful decisions, all while leveraging cutting-edge AI tools to enhance your expertise in collections.