Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead investigations into fraud and complaints while enhancing customer experience.
- Company: Pioneering fintech firm in Greater London with a focus on trust and ownership.
- Benefits: Competitive salary, hybrid working options, and opportunities for continuous improvement.
- Why this job: Shape the future of car finance and make a real difference for customers.
- Qualifications: Strong attention to detail, excellent communication skills, and a proactive mindset.
- Other info: Join a culture that values trust and offers career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A pioneering fintech firm in Greater London seeks a Complaints and Fraud Investigator to lead investigations, enhance customer experience, and drive continuous improvement. The successful candidate will have strong attention to detail, excellent communication skills, and a proactive mindset.
Responsibilities include:
- Fraud prevention
- Supporting vulnerable customers
This role offers a competitive salary and hybrid working options. Join us to shape the future of car finance and be part of a culture focused on trust and ownership.
Fraud & Complaints Investigator - Fintech Car Finance employer: Carmoola
Contact Detail:
Carmoola Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud & Complaints Investigator - Fintech Car Finance
✨Tip Number 1
Network like a pro! Reach out to people in the fintech industry, especially those working in fraud and complaints. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common fraud scenarios in car finance. We want you to showcase your problem-solving skills and attention to detail, so think of examples from your past experiences that highlight these traits.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your proactive mindset and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to enhance customer experience in car finance.
We think you need these skills to ace Fraud & Complaints Investigator - Fintech Car Finance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your attention to detail and communication skills. We want to see how your experience aligns with the role of a Fraud & Complaints Investigator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experience and how your proactive mindset can contribute to our mission in the fintech space.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love candidates who can think on their feet and drive continuous improvement, so let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in shaping the future of car finance!
How to prepare for a job interview at Carmoola
✨Know Your Stuff
Make sure you understand the fintech landscape, especially in car finance. Brush up on common fraud schemes and customer complaints in this sector. Being able to discuss these topics confidently will show your expertise and interest in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated with customers or colleagues in the past. Think about times when you resolved conflicts or explained complex issues clearly.
✨Demonstrate Attention to Detail
In a role focused on investigations, attention to detail is crucial. Bring along examples of how your meticulous nature has helped you catch errors or improve processes in previous jobs. This will highlight your suitability for the role.
✨Emphasise Your Proactive Mindset
Be ready to discuss how you've taken initiative in past roles. Whether it’s implementing new procedures or identifying potential issues before they escalate, showing that you can think ahead will resonate well with the interviewers.
