Carmoola, a London-based fintech, is hiring a Customer Operations Executive to deliver WOW service across phone, chat and email, onboarding new customers and supporting them through loan journeys. You will collaborate with Product, help scale operations, and contribute to a high-growth culture.
The role requires 2+ years in customer service, strong communication, empathy, and a proactive, autonomous mindset.
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Customer Operations Specialist – Fintech (Hybrid) employer: Carmoola
Carmoola is an exceptional employer that champions innovation and customer-centric solutions in the car finance sector. With a hybrid working model based in the vibrant Primrose Hill area of London, employees enjoy a supportive work culture that prioritises personal growth, offering extensive benefits such as private healthcare, generous holiday allowances, and performance-based pay reviews. Joining Carmoola means being part of a dynamic team where your analytical insights directly influence impactful decisions, all while leveraging cutting-edge AI tools to enhance your expertise in collections.
