Carmoola is reshaping fintech car finance with a digital-first approach, enabling faster and fairer customer experiences. We are seeking a Complaints and Fraud Investigator to own investigations, protect the business, and deliver WOW to customers.
You will report to the Director of Legal, Compliance and Collections and play a pivotal role in applying FCA rules, coordinating inspections, and driving improvements across teams.
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Complaints & Fraud Investigator — Fintech Compliance employer: Carmoola
Carmoola is an exceptional employer that champions innovation and customer-centric solutions in the car finance sector. With a hybrid working model based in the vibrant Primrose Hill area of London, employees enjoy a supportive work culture that prioritises personal growth, offering extensive benefits such as private healthcare, generous holiday allowances, and performance-based pay reviews. Joining Carmoola means being part of a dynamic team where your analytical insights directly influence impactful decisions, all while leveraging cutting-edge AI tools to enhance your expertise in collections.
