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- Tasks: Manage complaints and resolutions efficiently in a dynamic team environment.
- Company: Leading digital finance broker with a fun and supportive culture.
- Benefits: £26k salary, bonus, flexible work, 30 days holiday, and growth opportunities.
- Why this job: Make a real impact while ensuring compliance and enhancing customer satisfaction.
- Qualifications: Strong organisational and communication skills with attention to detail.
- Other info: Join a vibrant team in Motherwell and thrive in your career.
The predicted salary is between 20800 - 31200 £ per year.
A leading digital finance broker is seeking a proactive Complaints & Resolutions Administrator to manage complaints and resolutions efficiently. This role requires strong organizational and communication skills and a detail-oriented approach. You will contribute to compliance with regulatory requirements while enjoying benefits like a flexible work pattern, 30 days of holiday, and opportunities for growth within the company. Join a fun and dynamic team in Motherwell, where your skills can truly make an impact.
Complaints & Resolutions Administrator – £26k + Bonus in Motherwell employer: CarMoney
Contact Detail:
CarMoney Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complaints & Resolutions Administrator – £26k + Bonus in Motherwell
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or join relevant groups. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to complaints handling and resolutions. We want to show off our communication skills and attention to detail, so let’s nail those responses!
✨Tip Number 3
Research the company’s values and recent news. This will help us tailor our answers and demonstrate that we’re genuinely interested in being part of their dynamic team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Let’s make that lasting impression!
We think you need these skills to ace Complaints & Resolutions Administrator – £26k + Bonus in Motherwell
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your ability to stay organised and manage multiple tasks. We want to see how you can keep everything in order, especially when dealing with complaints and resolutions.
Communicate Clearly: Strong communication is key for this role. Make sure your written application reflects your ability to convey information clearly and concisely. We love a good communicator!
Be Detail-Oriented: Pay attention to the details in your application. We’re looking for someone who can spot the little things that matter, especially when it comes to compliance and regulatory requirements.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fun and dynamic team in Motherwell!
How to prepare for a job interview at CarMoney
✨Know Your Stuff
Before the interview, make sure you understand the role of a Complaints & Resolutions Administrator. Brush up on common complaints handling processes and regulatory requirements in the finance sector. This will show that you're proactive and ready to contribute from day one.
✨Showcase Your Communication Skills
Since this role requires strong communication skills, prepare examples of how you've effectively resolved conflicts or handled complaints in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to communicate clearly and empathetically.
✨Demonstrate Organisational Skills
Being detail-oriented is key for this position. Bring along examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will reassure them that you can handle the demands of the role.
✨Embrace the Company Culture
Research the company’s values and culture before the interview. Be ready to discuss why you want to join their fun and dynamic team in Motherwell. Showing that you align with their culture can set you apart from other candidates and demonstrate your enthusiasm for the role.
