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- Tasks: Join our team to manage patient referrals, appointments, and administrative duties in a busy medical practice.
- Company: Carmel Medical Practice, a friendly and modern healthcare provider with over 11,500 patients.
- Benefits: Competitive pay, flexible part-time hours, and a supportive team environment.
- Why this job: Make a real difference in patient care while developing your skills in a rewarding role.
- Qualifications: GCSEs in Maths and English, plus experience in a medical secretary role preferred.
- Other info: Opportunity for career growth in a dynamic healthcare setting.
The predicted salary is between 12 - 14 £ per hour.
Carmel Medical Practice is looking for an enthusiastic Medical Secretary/Administrator to join our friendly, busy team. The vacancy is for part time hours working Monday, Thursday and Friday. The role requires an enthusiastic, flexible individual who can work well under pressure undertaking a variety of tasks. Whilst the role can be challenging at times it is also very rewarding, and you will be an integral part of the administration team. You will need to be able to demonstrate the use of your own initiative in this busy environment. The ideal applicants will have previous experience of working as a Medical Secretary/Administrator in a GP surgery and knowledge of System One, but this is not essential.
Main duties of the job:
- Use SystmOne clinical system
- Undertake patient referrals following the appropriate referral pathway using the electronic referral system (ESR)
- Checking secretarial workflow
- Completing and monitoring referral spreadsheets including the 2 week wait referrals
- Booking patient's appointments as necessary
- Dealing with medical record requests
- Processing requests for information i.e. SAR, Insurance/Solicitors letters and DVLA forms
- Photocopy documentation as required
- Scanning of patient related documentation and attaching scanned documents to patient's healthcare record
- Clinical read coding
- Monitoring the e-mails and responding appropriately
- Liaising with internal and external health care professionals
- Issuing patient information via AccuRx, Text, E-mail or postal invitations
- Recalling patients for reviews
- Monitoring and actioning internal tasks and e-mail
- Various administration duties to assist in the smooth running of the practice
About us:
Carmel Medical Practice has over 11500 patients registered, in a modern purpose-built building. Our team comprises of 4 GP Partners, 2 Nurse Practitioners, 3 Practice Nurses, 2 HCA's and Nursing Associate as well as an established Management and Admin team. We also have a Clinical Pharmacist and Pharmacy Technician.
Job responsibilities:
The post holder(s) will work as part of an administrative team to provide a comprehensive secretarial / administration service to the Practice population as defined in the principal responsibilities of the post.
Person Specification:
- Qualifications: GCSE at grade 4 (or equivalent) or above including Maths and English
- NVQ Business Administration or Medical Secretary NVC Level 3 or equivalent
- Recognized Microsoft Office Qualification (e.g. ECDL) or relevant experience
Experience:
- Experience of working in a medical secretary role within primary or secondary care.
- Experience of Information Governance and confidentiality protocols
- Experience working in a general practice administrative role.
- Previous clinical document management and clinical coding experience in a general practice setting.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experience: £12.75 to £13.60 depending on experience.
Medical Secretary/Administrator employer: Carmel Medical Practice
Contact Detail:
Carmel Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary/Administrator
✨Tip Number 1
Network like a pro! Reach out to your contacts in the medical field and let them know you're on the hunt for a Medical Secretary/Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to the role. Think about how your previous experience aligns with the tasks mentioned in the job description, like using SystmOne or handling patient referrals. Confidence is key!
✨Tip Number 3
Show off your enthusiasm! When you get the chance to chat with potential employers, express your passion for working in a busy medical environment. Let them see that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our friendly team at Carmel Medical Practice.
We think you need these skills to ace Medical Secretary/Administrator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to the smooth running of the practice.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially if you've worked in a medical secretary role before. Mention any specific skills or knowledge you have, like using SystmOne, as it’ll make you stand out to us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key skills and experiences are easy to spot. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carmel Medical Practice
✨Know Your Stuff
Make sure you brush up on your knowledge of SystmOne and any relevant medical terminology. Familiarise yourself with the specific duties mentioned in the job description, like patient referrals and clinical read coding. This will show that you're not just interested in the role but also prepared for it.
✨Show Your Enthusiasm
Carmel Medical Practice is looking for someone enthusiastic and flexible. During the interview, express your passion for working in a busy environment and how you thrive under pressure. Share examples from your past experiences where you've demonstrated this enthusiasm.
✨Demonstrate Initiative
Since the role requires using your own initiative, think of situations where you've taken charge or solved problems independently. Be ready to discuss these examples during the interview to highlight your proactive approach.
✨Ask Smart Questions
Prepare some thoughtful questions about the practice and the team dynamics. This shows that you're genuinely interested in the role and helps you gauge if it's the right fit for you. For instance, ask about the challenges the admin team currently faces or how they handle busy periods.
