At a Glance
- Tasks: Support IT services and manage data systems while ensuring security and integrity.
- Company: Join a vibrant college committed to excellence and inclusivity.
- Benefits: Part-time hours, hybrid working options, and competitive salary.
- Other info: Opportunity for professional development and engagement with emerging technologies.
- Why this job: Make a real impact on education through innovative tech and data management.
- Qualifications: Experience in IT support and database management is essential.
The predicted salary is between 27160 - 28498 £ per year.
All staff must make a positive contribution to the Catholic ethos of the College, the College Equality, Diversity & Inclusion Policy, the pursuit of excellence and the highest standards of quality in all aspects of College life, and their own professional development, in accordance with the needs of the College.
The person appointed would be expected to:
- Make a positive contribution to the day-to-day functions of the IT Services (ITS) and Management Information Systems (MIS) Teams.
- Support the work of the IT Services Team by providing first line support to staff and students in relation to account administration and other college wide resources.
- Ensure scheduled database processes and procedures are fully working, checked and remediated if/when necessary.
- Maintain relevant software components in relation to data systems, ensuring system health.
- In conjunction with the Head of IT and MIS Manager, develop and implement the policies, technical procedures and standards for preserving the integrity and security of college data and reports.
- Follow cyber security best practice and GDPR regulations relating to data systems.
- Support the work of the MIS Team by developing and maintaining the database structures that underpin the College’s day-to-day business:
- Develop warehousing tables to drive the roll-out of Power BI reporting cross-college.
- Ensure SQL views are fit for purpose, providing fixes and innovating new solutions where appropriate.
- Write SQL scripts to help maintain the flow of student-based information to and from our proprietary software systems (Civica College Management and CEDAR).
- Work with the MIS Manager to identify and develop cross-college processes, relating to data and work flow, which optimise the use of data and reports by staff.
- Take a lead in the roll-out of the College’s new virtual learning environment (VLE), helping departments to develop, populate and maintain their own sections of the site.
- Configure and install/upgrade software, applications and tools, ensuring they are fully tested before deployment.
- Provide technical support to staff on college systems and reporting.
- Develop and support college systems in accordance with the strategic direction of the College.
- Demonstrate an awareness of emerging technologies, including Artificial Intelligence (AI), and support the evaluation, safe adoption and appropriate use of AI tools within the College environment.
- Assist in assessing AI-based systems for suitability, security, data protection and educational value.
- Support staff in the effective and responsible use of AI tools where appropriate.
- Contribute to the development of guidance and best practices relating to AI usage in line with college policies and safeguarding requirements.
- Attend meetings and complete mandatory training in accordance with the College’s meeting/training schedule.
- Assist at the College’s Open Evenings / Consultation Evenings.
- Each member of the College will take reasonable care for the health and safety of himself/herself and persons who may be affected by his/her omissions at work.
- Undertake any other duties as may be assigned commensurate with the grade and overall responsibility level of the post and as changing circumstances may require.
Contract and Salary Information:
- Closing date: 12 noon on Monday 1st June 2026, we reserve the right to close this vacancy before this date.
- Start date: 25th August 2026.
- Contract: Established, part time 21.6 hours per week, all year round. Hybrid working would be considered.
- Salary: Point 27 – 29, £45,267 to £47,497 per annum (actual payable £27,160.20 to £28,498.20 pa) depending on experience.
Systems & Data Support Officer (SYSM26) in St Helens employer: Carmel College
As a Systems & Data Support Officer at our College, you will be part of a vibrant community that values excellence, diversity, and professional growth. We offer a supportive work culture that encourages innovation and collaboration, with opportunities for hybrid working and ongoing professional development. Join us in making a meaningful impact on the educational experience while enjoying a fulfilling career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Systems & Data Support Officer (SYSM26) in St Helens
✨Tip Number 1
Get to know the college's ethos and values. When you’re chatting with potential employers, show them how your personal values align with theirs. It’s all about making that connection!
✨Tip Number 2
Don’t just sit back and wait for job openings! Reach out to the IT Services and MIS Teams directly. A friendly email or a quick call can put you on their radar before they even post the job.
✨Tip Number 3
Be ready to showcase your skills in SQL and database management during interviews. Prepare some examples of how you've solved problems or improved processes in past roles. We love seeing practical experience!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Systems & Data Support Officer (SYSM26) in St Helens
Some tips for your application 🫡
Show Your Passion for IT:When you're writing your application, let your enthusiasm for IT shine through! We love seeing candidates who are genuinely excited about supporting staff and students with tech solutions. Share any relevant experiences that highlight your passion for technology and education.
Tailor Your Application:Make sure to customise your application to fit the Systems & Data Support Officer role. Highlight your experience with SQL, database management, and any previous support roles you've had. We want to see how your skills align with our needs!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our college and what we stand for.
How to prepare for a job interview at Carmel College
✨Know Your Stuff
Make sure you brush up on your technical skills, especially around SQL and database management. Familiarise yourself with the specific software mentioned in the job description, like Civica College Management and CEDAR, so you can confidently discuss how you've used similar tools in the past.
✨Show Your Passion for Education
Since this role is within a college environment, it’s important to express your commitment to the Catholic ethos and the values of equality and diversity. Think about how your personal values align with those of the college and be ready to share examples of how you've contributed positively in previous roles.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, especially related to IT support and data integrity. Prepare some scenarios where you successfully resolved issues or improved processes, as this will demonstrate your problem-solving skills and proactive approach.
✨Stay Updated on Emerging Tech
With the mention of AI and emerging technologies, be prepared to discuss your awareness and thoughts on these topics. Research current trends in educational technology and think about how they could benefit the college, showing that you're forward-thinking and innovative.
