Attendance Officer (ATTM26) in St Helens

• the Catholic ethos of the College
• the College Equality, Diversity & Inclusion Policy;
• the pursuit of excellence and the highest standards of quality in all aspects of College life;
• their own professional development, in accordance with the needs of the College.

The person appointed would be expected to:

• Improve student attendance, supporting and priorisiting vulnerable learners, and strengthening relationships between college and home.
• Be central to consistent tracking, monitoring and improving student attendance across college.
• Work collaboratively with colleagues to take a proactive approach to contacting absent learners
• Drive high standards of attendance through daily monitoring, timely intervention and clear, consistent communication with students and parent/carers.
• Work quickly and accurately with college systems and confidently challenge poor attendance
• Identify patterns and trends and ensure concerns are acted upon promptly in line with college strategy and policies
• Play a vital part in removing barriers to learning and ensuring students are supported to thrive and achieve their full potential.
• To be responsible to the Assistant Principal (Student Development & Support) reporting to the Pastoral Directors to carry out duties in a professional and sensitive manner

• To liaise on a weekly basis with the Pastoral Director
• To make direct contact with students to establish reasons for absence and to liaise with parents/carers where required.
• To robustly challenge poor attendance and punctuality, clearly communicating expectations, targets and consequences in a professional and supportive manner.
• To provide operational support to Personal Achievement Tutors in driving a strong culture of attendance across curriculum areas
• To escalate attendance concerns appropriately to Personal Achievement Tutors, Pastoral Directors, Assistant Principals and relevant staff to ensure timely follow-up and intervention.
• To support the consistent application of College attendance and punctuality procedures across curriculum areas.
• To respond and manage attendance enquiries from parents and carers and liaise with curriculum and support staff to improve learner attendance.
• Ensure that parents/carers/ are informed of all absences and withdrawals, checking all sickness and providing operational support for persistent absences
• To attend relevant meetings and contribute to discussions around attendance trends, priorities and improvement strategies.
• Promote College systems with parent/carers such as CEDAR for closer monitoring of their young person’s attendance.
• To monitor and track student attendance and punctuality daily for all 16–18 learners across the College.
• To access, read and analyse absence and attendance data throughout the working day in order to identify emerging issues, patterns of concern and areas for intervention.
• To identify patterns of absenteeism, persistent absence and lateness, escalating concerns in line with College thresholds and procedures.
• To prepare and provide attendance reports and summaries for Personal Achievement Tutors, Pastoral Director, Heads of Departments, Curriculum Leaders, Assistant Principals and other senior staff as required.
• To ensure student absences are recorded accurately and consistently in line with College absence notification procedures, including reasons for absence.
• To maintain accurate, timely and detailed attendance records on College systems, working at pace and with a high level of accuracy.
• Undertake data input and ensuring that absences are verified through timely contact with both students and parents/carers by phone or email
• When necessary, update parent/carer contact information for learners.
• To pay particular attention to the attendance of learners identified as vulnerable and/or disadvantaged, ensuring concerns are identified early and escalated in line with College and safeguarding procedures.
• To take appropriate and timely action where an absence may indicate a missing child or a student at risk, in accordance with College safeguarding processes.
• Provide early identification of barriers taking actions to support students to improve attendance e.g. bursary application and travel passes.
• To seek and support innovative solutions to specific attendance issues in liaison with pastoral and curriculum areas.
• To actively promote a culture of excellence, equality and high expectations within the College.
• To observe and implement the College’s Equality, Diversity & Inclusion Policy
• To attend open events and other College events where attendance input is required.
• To undertake administrative tasks appropriate to the role, including data entry, record keeping and correspondence.
• To attend meetings and complete mandatory training in accordance with the colleges meeting/training schedule
• To assist at the colleges Open Evenings / Consultation Evenings
• Each member of the College will take reasonable care for the health and safety of himself/herself and persons who may be affected by his/her omissions at work.
• To undertake any other duties as may be assigned commensurate with the grade and overall responsibility level of the post and as changing circumstances may require.

Contract and Salary Information