At a Glance
- Tasks: Support students by improving attendance and building strong relationships with families.
- Company: A vibrant college committed to excellence and inclusivity.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a dynamic team focused on student success and personal growth.
- Why this job: Make a real difference in students' lives and help them achieve their potential.
- Qualifications: Strong communication skills and a passion for supporting young people.
The predicted salary is between 24316 - 25782 € per year.
Application Deadline: 1 June 2026
Department: Pastoral Care
Employment Type: Permanent - Full Time
Location: St Helens, England
All staff must make a positive contribution to:
- the Catholic ethos of the College
- the College Equality, Diversity & Inclusion Policy;
- the pursuit of excellence and the highest standards of quality in all aspects of College life;
- their own professional development, in accordance with the needs of the College.
The person appointed would be expected to:
- Improve student attendance, supporting and prioritising vulnerable learners, and strengthening relationships between college and home.
- Be central to consistent tracking, monitoring and improving student attendance across college.
- Work collaboratively with colleagues to take a proactive approach to contacting absent learners.
- Drive high standards of attendance through daily monitoring, timely intervention and clear, consistent communication with students and parent/carers.
- Work quickly and accurately with college systems and confidently challenge poor attendance.
- Identify patterns and trends and ensure concerns are acted upon promptly in line with college strategy and policies.
- Play a vital part in removing barriers to learning and ensuring students are supported to thrive and achieve their full potential.
- To be responsible to the Assistant Principal (Student Development & Support) reporting to the Pastoral Directors to carry out duties in a professional and sensitive manner.
- To liaise on a weekly basis with the Pastoral Director.
- To make direct contact with students to establish reasons for absence and to liaise with parents/carers where required.
- To robustly challenge poor attendance and punctuality, clearly communicating expectations, targets and consequences in a professional and supportive manner.
- To provide operational support to Personal Achievement Tutors in driving a strong culture of attendance across curriculum areas.
- To expedite attendance concerns appropriately to Personal Achievement Tutors, Pastoral Directors, Assistant Principals and relevant staff to ensure timely follow-up and intervention.
- To support the consistent application of College attendance and punctuality procedures across curriculum areas.
- To respond and manage attendance enquiries from parents and carers and liaise with curriculum and support staff to improve learner attendance.
- Ensure that parents/carers are informed of all absences and withdrawals, checking all sickness and providing operational support for persistent absences.
- To attend relevant meetings and contribute to discussions around attendance trends, priorities and improvement strategies.
- Promote College systems with parent/carers such as CEDAR for closer monitoring of their young person’s attendance.
- To monitor and track student attendance and punctuality daily for all 16–18 learners across the College.
- To access, read and analyse absence and attendance data throughout the working day in order to identify emerging issues, patterns of concern and areas for intervention.
- To identify patterns of absenteeism, persistent absence and lateness, escalating concerns in line with College thresholds and procedures.
- To prepare and provide attendance reports and summaries for Personal Achievement Tutors, Pastoral Director, Heads of Departments, Curriculum Leaders, Assistant Principals and other senior staff as required.
- To ensure student absences are recorded accurately and consistently in line with College absence notification procedures, including reasons for absence.
- To maintain accurate, timely and detailed attendance records on College systems, working at pace and with a high level of accuracy.
- Undertake data input and ensuring that absences are verified through timely contact with both students and parents/carers by phone or email.
- When necessary, update parent/carer contact information for learners.
- To pay particular attention to the attendance of learners identified as vulnerable and/or disadvantaged, ensuring concerns are identified early and escalated in line with College and safeguarding procedures.
- To take appropriate and timely action where an absence may indicate a missing child or a student at risk, in accordance with College safeguarding processes.
- Provide early identification of barriers taking actions to support students to improve attendance e.g. bursary application and travel passes.
- To seek and support innovative solutions to specific attendance issues in liaison with pastoral and curriculum areas.
- To actively promote a culture of excellence, equality and high expectations within the College.
- To observe and implement the College’s Equality, Diversity & Inclusion Policy.
- To attend open events and other College events where attendance input is required.
- To undertake administrative tasks appropriate to the role, including data entry, record keeping and correspondence.
- To attend meetings and complete mandatory training in accordance with the colleges meeting/training schedule.
- To assist at the colleges Open Evenings / Consultation Evenings.
- Each member of the College will take reasonable care for the health and safety of himself/herself and persons who may be affected by his/her omissions at work.
- To undertake any other duties as may be assigned commensurate with the grade and overall responsibility level of the post and as changing circumstances may require.
Contract and Salary Information
Closing date: 12 noon on Monday 1st June 2026, we reserve the right to close this vacancy before this date.
Start date: 25th August 2026
Contract: Established, full time 36 hours per week (Monday to Friday 8.30 am - 4.30 pm). Term time only plus one additional week.
Salary: Point 12-14, £29,544-£31,324 pa (actual payable £24,316.98 - £25,782.06 pa) depending on experience.
Attendance Officer (ATTM26) employer: Carmel College
As an Attendance Officer at our College in St Helens, you will be part of a supportive and inclusive work culture that prioritises the professional development of its staff while fostering a strong Catholic ethos. We offer a permanent, full-time position with opportunities for growth, collaboration, and making a meaningful impact on students' lives, particularly those who are vulnerable or disadvantaged. Join us in driving high standards of attendance and creating an environment where every student can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Attendance Officer (ATTM26)
✨Tip Number 1
Get to know the college's ethos and values. When you walk into that interview, show us how your passion for improving student attendance aligns with our mission. We want to see that you’re not just a fit for the role, but for the whole college community.
✨Tip Number 2
Prepare some solid examples of how you've tackled attendance issues in the past. We love hearing about real-life experiences, so think about times when you’ve made a difference in students' lives. This will help us see your proactive approach in action!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show us you’re genuinely interested in the role by asking about our strategies for supporting vulnerable learners or how we track attendance trends. It’s a great way to demonstrate your enthusiasm and insight.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re tech-savvy and ready to engage with our systems from day one.
We think you need these skills to ace Attendance Officer (ATTM26)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Attendance Officer. We want to see how you can contribute to improving student attendance and supporting vulnerable learners.
Showcase Your Communication Skills:Since this role involves a lot of communication with students, parents, and staff, be sure to demonstrate your ability to communicate clearly and effectively in your written application. We love seeing examples of how you've successfully engaged with others in the past.
Highlight Your Data Skills:As an Attendance Officer, you'll be working with attendance data regularly. Make sure to mention any experience you have with data analysis or tracking systems. We want to know how you can help us identify patterns and trends in attendance.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carmel College
✨Know the College's Ethos
Before your interview, take some time to understand the Catholic ethos of the College. Familiarise yourself with their Equality, Diversity & Inclusion Policy and think about how you can contribute positively to these values in your role as an Attendance Officer.
✨Showcase Your Communication Skills
As an Attendance Officer, you'll need to communicate effectively with students, parents, and staff. Prepare examples of how you've successfully communicated in previous roles, especially in challenging situations. This will demonstrate your ability to handle sensitive conversations professionally.
✨Be Data Savvy
Since the role involves tracking and analysing attendance data, brush up on your data management skills. Be ready to discuss any experience you have with data entry and analysis, and how you've used data to identify trends or improve outcomes in past positions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential attendance issues you might face and how you would address them. For instance, how would you approach a student with persistent absenteeism? Having clear strategies in mind will show your proactive approach.
