Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and ensure a positive experience for visitors.
- Company: Join Carmarthenshire County Council's dynamic Actif Sport & Leisure team.
- Benefits: Competitive pay, pension scheme, generous leave, and health support.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Excellent communication skills and a passion for customer service.
- Other info: Flexible hours and opportunities for personal development.
The predicted salary is between 10 - 15 £ per hour.
We adopt an 'anonymous recruitment' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage.
About the vacancy:
- Vacancy ID: 1980
- Organisation: Carmarthenshire County Council
- Number of vacancies: Multiple
- Contract type: Casual
- Location: Llanelli
- Grade: Grade B
- Hourly Rate: £12.85
- Contract Hours: 0 Hours
Come and join our team. Are you a highly motivated individual with excellent communication skills and a passion for providing exceptional customer service? Join our dynamic team at Actif Carmarthen as a Customer Service Assistant and play a key role in ensuring a positive and enjoyable experience for our visitors. Carmarthenshire County Council's Actif Sport & Leisure Section's ambition is to improve wellbeing through inspiring our population to be active for life. We will create an active Carmarthenshire and establish ourselves as the most successful and trusted service in the UK. We are committed to having a positive impact on people's health, fitness, physical literacy as well as providing facilities, opportunities and services that people enjoy and would recommend. We are seeking enthusiastic, highly motivated, and energetic individuals to join our team. If that's you, why not help us make a difference?
Closing Date: 26/11/2025, 23:55
The Rewards:
- Competitive salary
- Automatic enrolment into the Local Government Pension Scheme
- Generous annual leave entitlement with the option of purchasing additional annual leave
- Access to staff health and wellbeing support
- Personal development and career progression
- Staff discount schemes and other benefits e.g., cycle-to-work scheme
- Flexible working and family friendly policies
Additional Information: We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool.
Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations. Please Note: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.
How to Apply: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email or contact and ask for 'Recruitment' to discuss alternative arrangements to support you in the process. Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.
Casual Customer Service Assistant in Llanelli employer: Carmarthenshire County Council
Contact Detail:
Carmarthenshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Customer Service Assistant in Llanelli
✨Tip Number 1
Get to know the company! Research Carmarthenshire County Council and their Actif Sport & Leisure Section. Understanding their mission and values will help you tailor your approach and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll need to engage with visitors effectively. Try role-playing scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider knowledge about the role and might even lead to a referral, which can be super helpful in landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're tech-savvy and comfortable with online processes, which is a big plus for customer service roles.
We think you need these skills to ace Casual Customer Service Assistant in Llanelli
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the role of Casual Customer Service Assistant. Highlight your communication skills and any relevant experience that shows you’re a great fit for our dynamic team at Actif Carmarthen.
Follow the Instructions: We’ve got an online application system for a reason! Make sure you follow all the instructions carefully when applying. This helps us streamline the process and ensures your application gets the attention it deserves.
Check Your Details: Before hitting that submit button, double-check all your details. Ensure everything is accurate and complete, as this will help us in the shortlisting process. Remember, we’re excited to see your application!
How to prepare for a job interview at Carmarthenshire County Council
✨Know Your Customer Service Basics
Brush up on the key principles of excellent customer service. Be ready to discuss how you would handle various customer scenarios, as this role is all about ensuring a positive experience for visitors.
✨Show Off Your Communication Skills
Since communication is crucial in this role, prepare to demonstrate your verbal skills. Think of examples where you've effectively communicated with customers or resolved conflicts, and be ready to share them during the interview.
✨Emphasise Your Enthusiasm
This position requires highly motivated individuals, so let your passion shine through! Share why you want to work in customer service and how you can contribute to creating an active Carmarthenshire.
✨Prepare for Welsh Language Questions
Given the requirement for conversational Welsh, practice some common phrases or responses in Welsh. This will show your commitment to meeting the language needs of the community and could set you apart from other candidates.