At a Glance
- Tasks: Lead HR functions and support managers across the UK, US, and Europe.
- Company: Join CARMA, a global leader in media intelligence with a diverse team.
- Benefits: Enjoy hybrid work, competitive pay, and learning opportunities.
- Why this job: Make a real impact on employee engagement and culture in a dynamic environment.
- Qualifications: CIPD Level 5 or equivalent experience; strong HR background required.
- Other info: Opportunities for career growth and travel within a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what's meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages - with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organisations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.
The People Manager is responsible for leading the daily People/HR function, acting as a trusted partner to managers and employees across the UK, US and Europe. The role ensures compliant, fair and commercially sound people practices across the full employee lifecycle in line with employment law and company policy.
Key Responsibilities:- Strategy and Leadership: Support delivery of the people strategy, aligning HR initiatives with business objectives. Provide coaching and guidance to leaders on all people matters, building management capability.
- Employee Relations: Lead on employee relations cases (disciplinary, grievance, performance, capability, absence) ensuring fair, timely and legally compliant outcomes. Advise managers on informal resolution, mediation and best practice to maintain a positive working environment.
- Recruitment and Onboarding: Partner with managers to define requirements, draft job descriptions and coordinate advertising and selection activities. Oversee offers, contracts, pre-employment checks and onboarding to ensure an engaging new starter experience.
- Performance, Development and Talent: Coordinate the performance review process, supporting managers to set objectives and development plans. Identify training needs and work with stakeholders to deliver learning and development solutions. Support succession planning and talent management activities for key roles.
- Reward, Benefits and HR Data: Work with Finance and leadership on annual pay review, bonus and benefits processes within agreed budgets and policies. Maintain accurate HR data and produce regular people metrics (e.g. headcount, turnover, absence) to inform decision making.
- Policy, Compliance and HR Operations: Ensure compliance with employment legislation and internal policies, mitigating risk in areas such as disciplinaries, grievances, restructures, and terminations. Ensure compliance with data protection requirements for employee information. Oversee HR administration (personnel files, HRIS, letters, variations to contract) and act as HR lead for payroll inputs and checks.
- Culture, Engagement and Wellbeing: Support initiatives to promote diversity, equity and inclusion and a respectful, inclusive culture. Contribute to employee engagement actions, communication, and wellbeing programmes, using survey insights where applicable.
- Qualifications: CIPD Level 5 (or equivalent experience) as a minimum; Level 7 desirable. Evidence of continued professional development in HR and employment law.
- Experience: Significant generalist HR experience within the UK, covering recruitment, ER, performance, training and development and reward. US and European HR experience desirable. Proven track record managing complex employee relations cases and advising senior stakeholders. Experience leading or supervising HR colleagues is desirable.
- Skills and Attributes: In depth knowledge of HR practices and employment law, with experience across the full HR generalist remit. Excellent relationship building, communication, and problem-solving skills, with resilience in a fast-paced environment. Excellent communication, influencing and relationship building skills, with the confidence to challenge and coach. High level of integrity and discretion, with sound judgment and a pragmatic, solutions focused approach. Strong organisational skills with the ability to prioritise and manage multiple deadlines in a fast-paced environment. Competent user of HR systems, LinkedIn Recruiter and Microsoft Office.
- Hybrid work policy
- Competitive compensation
- Learning & Development Programmes
- Diverse global team, with opportunities for career growth and travel
People Manager in London employer: CARMA
Contact Detail:
CARMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a People Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research CARMA and its culture, and think about how your experience aligns with their values. Practise common interview questions and be ready to showcase your HR expertise.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles that match your skills and aspirations.
We think you need these skills to ace People Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Manager role. Highlight your HR experience, especially in employee relations and recruitment, and don’t forget to showcase any relevant qualifications like your CIPD Level 5.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with CARMA’s mission. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Use metrics where possible to demonstrate your impact, like improving employee engagement or reducing turnover rates.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to showcase your talents!
How to prepare for a job interview at CARMA
✨Know Your Stuff
Before the interview, make sure you’re well-versed in CARMA's mission and values. Familiarise yourself with their media intelligence services and how they support PR professionals. This will show that you’re genuinely interested and have done your homework.
✨Showcase Your HR Expertise
Be ready to discuss your experience with employee relations, recruitment, and performance management. Prepare specific examples of how you've handled complex HR cases or improved team dynamics. This will demonstrate your capability as a People Manager.
✨Ask Insightful Questions
Prepare thoughtful questions about CARMA’s people strategy and culture. Inquire about their approach to diversity and inclusion or how they measure employee engagement. This shows that you’re not just looking for a job, but are invested in contributing to their success.
✨Demonstrate Your Leadership Style
Think about how you can convey your leadership style during the interview. Share examples of how you’ve coached managers or resolved conflicts. Highlighting your ability to build relationships and foster a positive work environment will resonate well with the interviewers.