At a Glance
- Tasks: Lead HR functions and support managers across the UK, US, and Europe.
- Company: Join CARMA, a global leader in media intelligence with a diverse team.
- Benefits: Competitive salary, professional development, and a focus on employee wellbeing.
- Why this job: Make a real impact by shaping company culture and supporting employee growth.
- Qualifications: CIPD Level 5 or equivalent experience; strong HR generalist background required.
- Other info: Dynamic environment with opportunities for career advancement and personal development.
The predicted salary is between 36000 - 60000 Β£ per year.
CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure whatβs meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages, with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions.
The People Manager is responsible for leading the daily People/HR function, acting as a trusted partner to managers and employees across the UK, US and Europe. Reporting to the Global Director of People & Culture and CEO, CARMA West, the role ensures compliant, fair and commercially sound people practices across the full employee lifecycle in line with employment law and company policy.
Role & Responsibilities
- Strategy and Leadership
- Support delivery of the people strategy, aligning HR initiatives with business objectives.
- Provide coaching and guidance to leaders on all people matters, building management capability.
- Employee Relations
- Lead on employee relations cases (disciplinary, grievance, performance, capability, absence) ensuring fair, timely and legally compliant outcomes.
- Advise managers on informal resolution, mediation and best practice to maintain a positive working environment.
- Recruitment and Onboarding
- Partner with managers to define requirements, draft job descriptions and coordinate advertising and selection activities.
- Oversee offers, contracts, pre-employment checks and onboarding to ensure an engaging new starter experience.
- Performance, Development and Talent
- Coordinate the performance review process, supporting managers to set objectives and development plans.
- Identify training needs and work with stakeholders to deliver learning and development solutions.
- Support succession planning and talent management activities for key roles.
- Reward, Benefits and HR Data
- Work with Finance and leadership on annual pay review, bonus and benefits processes within agreed budgets and policies.
- Maintain accurate HR data and produce regular people metrics (e.g. headcount, turnover, absence) to inform decision making.
- Policy, Compliance and HR Operations
- Ensure compliance with employment legislation and internal policies, mitigating risk in areas such as disciplinaries, grievances, restructures, and terminations.
- Ensure compliance with data protection requirements for employee information.
- Oversee HR administration (personnel files, HRIS, letters, variations to contract) and act as HR lead for payroll inputs and checks.
- Culture, Engagement and Wellbeing
- Support initiatives to promote diversity, equity and inclusion and a respectful, inclusive culture.
- Contribute to employee engagement actions, communication, and wellbeing programmes, using survey insights where applicable.
Requirements
- Qualifications
- CIPD Level 5 (or equivalent experience) as a minimum; Level 7 desirable.
- Evidence of continued professional development in HR and employment law.
- Experience
- Significant generalist HR experience within the UK, covering recruitment, ER, performance, training and development and reward. US and European HR experience desirable.
- Proven track record managing complex employee relations cases and advising senior stakeholders.
- Experience leading or supervising HR colleagues is desirable.
- Skills and Attributes
- In depth knowledge of HR practices and employment law, with experience across the full HR generalist remit.
- Excellent relationship building, communication, and problem-solving skills, with resilience in a fast-paced environment.
- Excellent communication, influencing and relationship building skills, with the confidence to challenge and coach.
- High level of integrity and discretion, with sound judgment and a pragmatic, solutions focused approach.
- Strong organisational skills with the ability to prioritise and manage multiple deadlines in a fast-paced environment.
- Competent user of HR systems, LinkedIn Recruiter and Microsoft Office.
People Manager in City of London employer: CARMA
Contact Detail:
CARMA Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land People Manager in City of London
β¨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a People Manager role. You never know who might have the inside scoop on an opportunity!
β¨Tip Number 2
Prepare for those interviews by researching CARMA and its culture. Understand their values and how you can contribute to their people strategy. Tailor your responses to show how your experience aligns with their needs.
β¨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on common HR scenarios and how you'd handle them. This will help you feel more confident when itβs your turn to shine.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace People Manager in City of London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the People Manager role. Highlight your HR experience, especially in employee relations and recruitment, as these are key areas for us at CARMA.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've supported people strategies or resolved complex employee relations cases in the past.
Showcase Your Skills: Donβt forget to highlight your skills in communication and problem-solving. We love candidates who can build relationships and influence others, so give us examples of how you've done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you donβt miss any important updates from us!
How to prepare for a job interview at CARMA
β¨Know Your Stuff
Make sure youβre well-versed in HR practices and employment law, especially as they relate to the UK, US, and Europe. Brush up on CARMAβs values and how they align with your own approach to people management.
β¨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to handle complex employee relations cases and your experience in recruitment and onboarding. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
β¨Be a Problem Solver
During the interview, be ready to discuss how you would approach various HR scenarios, such as resolving grievances or managing performance issues. Highlight your problem-solving skills and your ability to maintain a positive working environment.
β¨Engage with Culture and Values
Familiarise yourself with CARMAβs culture and initiatives around diversity, equity, and inclusion. Be prepared to share your thoughts on how you can contribute to fostering an inclusive workplace and enhancing employee engagement.