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- Tasks: Lead a passionate team to deliver exceptional guest experiences at Carluccio's.
- Company: Join Carluccio's, a vibrant community dedicated to authentic Italian cuisine.
- Benefits: Enjoy 50% off meals, exclusive discounts, and flexible working opportunities.
- Why this job: Make a real impact while inspiring others in a dynamic hospitality environment.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Great career development opportunities within a growing hospitality group.
The predicted salary is between 28800 - 42000 £ per year.
Join to apply for the Team Leader role at Carluccio’s. Lead with Passion as a Team Leader at Carluccio’s!
About Us: At Carluccio’s, we are more than just a restaurant—we’re a community dedicated to sharing the joy of authentic Italian cuisine. Our commitment to exceptional service and high-quality food starts with our people. We’re looking for a dynamic and inspiring Team Leader to join us and guide our team to success.
The Role: As a Team Leader at Carluccio’s, you’ll be at the heart of our operations, ensuring that every shift runs smoothly and that our guests receive the best possible experience. Your leadership will be crucial in maintaining our high standards and motivating your team.
Responsibilities:
- Lead by Example: Set the standard for excellent service and ensure your team is delivering outstanding guest experiences every day.
- Motivate and Develop: Inspire and support your team, providing guidance, training, and development opportunities to help them grow.
- Manage Daily Operations: Oversee the day-to-day running of the restaurant, including opening and closing procedures, staff management, and ensuring a seamless service.
- Problem Solve: Address any issues that arise during service with a calm and solution-oriented approach, ensuring the guest experience is never compromised.
- Support the Front of House: Step in where needed, whether it’s assisting with service, handling customer queries, or ensuring the dining area is always welcoming and well-maintained.
- Drive Sales: Help boost sales through effective team management, upselling, and ensuring that every guest leaves happy and eager to return.
Benefits:
- Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
Core Values:
- Honest – Acting with integrity in everything we do.
- Hardworking – Giving our best, every day.
- Hungry – Always striving for growth and excellence.
- Heart – Caring deeply about our people, our guests, and our communities.
Skills:
- Customer service
- Leadership
- Fast-Paced Experience
This is your chance to take the lead and make a real impact at Carluccio’s. If you’re a natural leader with a passion for hospitality and a commitment to delivering excellence, we want you to join our team as a Team Leader. Step into a role where you can inspire others, grow your career, and be part of something special!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
Team Leader in Manchester employer: Carluccio's
Contact Detail:
Carluccio's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Carluccio's social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem under pressure. These examples will help you shine during the interview and demonstrate your fit for the Team Leader role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. A polished appearance shows that you take the opportunity seriously and are ready to lead by example.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Leader in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional service and creating memorable experiences for our guests.
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who embodies our core values of honesty, hard work, hunger for growth, and heart. Be yourself and let us know what makes you unique!
Highlight Your Leadership Skills: As a Team Leader, your ability to motivate and inspire others is key. Make sure to include examples of how you've led teams in the past and how you’ve helped others grow. We love seeing real-life stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be among the first to be considered for this exciting opportunity at Carluccio’s!
How to prepare for a job interview at Carluccio's
✨Know the Company Inside Out
Before your interview, take some time to research Carluccio's. Understand their values, menu, and what makes them unique in the hospitality industry. This will not only show your enthusiasm but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to motivate and guide a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can inspire others at Carluccio's.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in a fast-paced environment. Think of specific scenarios where you've had to think on your feet or handle difficult situations. Practising these responses will help you feel more confident during the interview.
✨Emphasise Customer Service Excellence
Carluccio's prides itself on exceptional guest experiences. Be prepared to talk about your approach to customer service and how you ensure every guest leaves happy. Share any relevant experiences where you went above and beyond to create a memorable dining experience.