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- Tasks: Be the face of Carluccio's, providing exceptional service and creating memorable dining experiences.
- Company: Carluccio's offers authentic Italian cuisine in a welcoming atmosphere, part of the Boparan Restaurant Group.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible working hours, and career development opportunities.
- Why this job: Join a vibrant team that values your contributions and fosters a dynamic work environment.
- Qualifications: No prior experience needed; just bring your passion for hospitality and customer service.
- Other info: This role is perfect for high school and college students looking to gain valuable experience.
Join the Heart of Hospitality as a Front of House Team Member at Carluccio's!
About Us: At Carluccio's, we don't just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we're looking for a vibrant Front of House Team Member to bring our dining experience to life.
The Role: As a Front of House Team Member at Carluccio's, you'll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here's what your day-to-day will look like:
- Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
- Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
- Create Memorable Experiences: Engage with guests to make their visit special, whether they're regulars or first-time visitors.
- Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
- Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest's meal.
- Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.
What's In It For You? We're Not Just Offering a Job; We're Offering a Career Full Of Excitement And Growth:
- Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock Up on Favourites: Enjoy 20% off at Carluccio's retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
This is your opportunity to shine in a role that's as dynamic as you are. If you're passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio's as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We're obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, We Live By Our Core Values: Honest – Acting with integrity in everything we do. Hardworking – Giving our best, every day. Hungry – Always striving for growth and excellence. Heart – Caring deeply about our people, our guests, and our communities.
Carluccio's in Cambridge offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.
Skills: Fast-Paced Experience, Customer Service
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
FOH Team Member employer: Carluccio's
Contact Detail:
Carluccio's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member
✨Tip Number 1
Familiarise yourself with Carluccio's menu and the Italian dining experience. Being knowledgeable about the dishes will help you engage with guests and make recommendations, showcasing your passion for the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for handling various guest interactions and ensure you can provide exceptional service under pressure.
✨Tip Number 3
Visit Carluccio's as a guest before applying. Observe the atmosphere, service style, and how staff interact with customers. This firsthand experience will give you valuable insights to discuss during your interview.
✨Tip Number 4
Network with current or former employees of Carluccio's on platforms like LinkedIn. They can provide insider tips about the company culture and what it takes to succeed in the FOH Team Member role.
We think you need these skills to ace FOH Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Carluccio's is looking for in a Front of House Team Member. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Make sure your CV reflects your customer service experience and any relevant skills. Use specific examples from previous roles that demonstrate your ability to provide exceptional service and work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your enthusiasm for joining Carluccio's team. Mention why you admire their approach to creating memorable dining experiences and how you can contribute to that mission.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Carluccio's
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences that highlight your love for customer service and creating memorable dining experiences.
✨Know the Menu
Familiarise yourself with Carluccio's menu before the interview. Being able to discuss specific dishes and make recommendations will demonstrate your commitment and knowledge, which is crucial for a Front of House Team Member.
✨Emphasise Teamwork Skills
Since the role involves collaborating with kitchen staff and fellow team members, be prepared to discuss your experience working in teams. Highlight examples where you contributed to a positive team environment or helped resolve conflicts.
✨Practice Your Greeting
As the first point of contact for guests, your greeting sets the tone for their experience. Practice a warm and welcoming introduction to ensure you convey the right attitude and professionalism during the interview.
