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For Companies At a Glance
- Tasks: Welcome guests, deliver exceptional service, and create memorable dining experiences.
- Company: Join Carluccio’s, where authentic Italian cuisine meets a vibrant team atmosphere.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible hours, and career growth opportunities.
- Why this job: Be the face of hospitality and make every guest's visit unforgettable.
- Qualifications: Passion for customer service and a flair for creating great experiences.
- Other info: Dynamic role with a supportive team and a focus on personal development.
Join the heart of hospitality as a Front of House Team Member at Carluccio’s!
About Us
At Carluccio’s, we don’t just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we’re looking for a vibrant Front of House Team Member to bring our dining experience to life.
The Role
As a Front of House Team Member at Carluccio’s, you’ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. You will greet and seat guests, take orders, provide recommendations, and ensure seamless dining experiences.
Responsibilities
- Greet and seat guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
- Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
- Engage with guests to make their visit special, whether they’re regulars or first‑time visitors.
- Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
- Process payments efficiently and accurately, ensuring a seamless end to every guest’s meal.
- Maintain the dining area so it is clean, tidy, and set up for success, creating a welcoming environment for all.
Benefits
- 50% off your total bill for you and 5 friends across all our brands.
- Exclusive discounts on thousands of online and high‑street retailers, plus restaurants, through our BRG Spark App.
- 20% off at Carluccio’s retail gift shop & deli.
- Access to advanced pay with Wage Stream.
- Refer friends and earn with our bonus scheme.
- Excellent opportunities for career development across our diverse brand portfolio.
- Flexible working opportunities that suit your lifestyle.
Requirements & Skills
- Fast‑paced experience in a hospitality environment.
- Strong customer service skills.
- Ability to handle payments accurately.
- Team‑oriented mindset.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industry: Hospitality
Company Culture
Boparan Restaurant Group (BRG) is a growing hospitality group committed to its goal of becoming the best restaurant group. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by core values: honesty, hardworking, hungry, and heart.
Carluccio\’s in Beverley offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.
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FOH Team Member employer: Carluccio's
Contact Detail:
Carluccio's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member
✨Tip Number 1
Get to know the restaurant! Before your interview, pop into Carluccio’s and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you’re genuinely interested!
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you’ll be interacting with guests all day. Role-play with a friend or family member to get comfortable with greeting guests and handling different scenarios. Confidence is key!
✨Tip Number 3
Show your passion for hospitality! During your interview, share stories about times you’ve gone above and beyond for customers. This will highlight your dedication to creating memorable experiences, which is what Carluccio’s is all about.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. It gives us a chance to see your personality shine through, so don’t hesitate—submit your application and let’s get the conversation started!
We think you need these skills to ace FOH Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences you've had in customer service or working in a fast-paced environment. We want to see that you’re excited about creating memorable dining experiences.
Be Authentic and Personable: We’re all about genuine connections at Carluccio’s. Use a friendly tone in your application and don’t be afraid to show your personality. Remember, we’re looking for vibrant team members who can engage with our guests!
Highlight Teamwork Skills: As a Front of House Team Member, collaboration is key. Make sure to mention any past experiences where you worked as part of a team. We love seeing how you contribute to a positive atmosphere and support your colleagues.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to explore more about what it’s like to be part of the Carluccio’s family!
How to prepare for a job interview at Carluccio's
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Carluccio’s menu. Being able to discuss dishes and make recommendations shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your People Skills
As a Front of House Team Member, exceptional customer service is key. Prepare examples of how you've provided great service in the past, whether it’s resolving a complaint or making a guest feel special. This will demonstrate your ability to create memorable experiences.
✨Emphasise Teamwork
Collaboration is crucial in a restaurant setting. Be ready to share experiences where you worked effectively as part of a team. Highlighting your ability to support colleagues and maintain a smooth service will resonate well with the interviewers.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the hospitality industry, which is essential for a Front of House role.
